Virtual Assistant - Insurance Verification & Authorization (Healthcare)

📷@marketingbybahaa. (https://www.instagram.com/marketingbybahaa?igsh=Y2Rnbjk3d3dnZXk=)

Responsibilities

• Verify patient insurance coverage for medical services and procedures
• Obtain and follow up on prior authorizations and referrals
• Communicate with insurance companies, provider offices, and patients as needed
• Accurately document all verification and authorization activity in our EMR/EHR system
• Resolve insurance-related issues before they impact scheduling or billing
• Maintain confidentiality and comply with HIPAA regulations

Requirements

Qualifications

2+ years of experience in insurance verification and prior authorization (required)

Experience in a healthcare setting (clinic, hospital, or private practice)

Knowledge of commercial insurance plans, Medicare, Medicaid, and HMO/PPO structures

Familiarity with medical terminology

Excellent communication and organizational skills

Proficient with EMR/EHR systems and online insurance portals

Self-motivated and comfortable working independently in a virtual environment

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Welcome to Global Pacific Support!

Global Pacific Support is not just another call center; we are a leader in delivering world-class customer service and support solutions on a global scale. With a commitment to excellence, we specialize in 24/7 multilingual customer support, dispatch coordination, and comprehensive service management for clients across various industries.

Our team is driven by innovation, utilizing the latest technology and best practices to ensure that every customer interaction is seamless, efficient, and memorable. We pride ourselves on fostering a collaborative and inclusive work environment where employees are empowered to grow and make a real impact. At Global Pacific Support, we don't just fill positions—we build careers and craft industry leaders. Join us to be a part of a company that values your potential and invests in your future.

Contact GPS today for a personalized consultation!

1-888-856-8811