Head of Channel Partnerships - Enterprise Sales (India & GCC Markets)

Role Overview

• As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that
• give our platform its infrastructure channels and its global reach. This role comprises two
• halves, but carries one strategic mandate: secure and deepen the structural platform and carrier
• relationships that power our messaging core, while simultaneously building out the regional
• partner networks that scale our product across new geographies.

Core Responsibilities & Ownership

•  Platform & Carrier Partnerships: Directly manage structural relationships with Meta
• (WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and
• Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses,
• and co-marketing entitlements. Your success means securing better commercial terms,
• enhanced platform access, and early roadmap visibility.
•  Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers,
• Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC
• region. Build the full partner lifecycle framework from scratch, including partner selection,
• custom commercial matrices, enablement programs, and joint pipeline mechanics.
•  Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce,
• partnerships are treated as a primary revenue generator, not a relationship maintenance
• cost center. You will be actively measured on structural channel access secured and net-
• new partner-sourced annual contract value (ACV).

Ideal Candidate Profile

• The ideal candidate brings a blend of structural ecosystem negotiation experience and high-
• growth indirect sales execution. You are equally comfortable aligning incentives with massive
• tech conglomerates and onboarding local localized channel partners.
•  Industry Domain Expertise: Proven track record of managing platform or carrier
• relationships specifically within CPaaS, enterprise messaging, or fintech industries.
•  Indirect Channels & Resellers: Direct experience building indirect sales structures, scaling
• reseller channels, or driving distributor networks.
•  Regional Knowledge: Established familiarity with scaling market footprints across India and
• the GCC (specifically the UAE).
•  Adaptable Negotiation Contour: Comfortable negotiating highly complex enterprise
• commercial structures with players like Meta or Jio one week, and shifting to ramp up a
• dynamic regional reseller in the UAE the next.

Qualifications & Requirements

•  Experience: 7–10 years of professional experience driving business development,
• ecosystem partnerships, or channel growth strategies.
•  Track Record: Demonstrated history of hitting numbers tied directly to partner-sourced
• pipeline revenue or commercial optimizations.
•  Strategic Competence: Strong grasp of BSP (Business Solution Provider) status, ISV
• ecosystems, carrier rate cards, and technical access constraints.