Global AR Process Leader

As a Global Accounts Receivable Process Lead, you will be responsible for

• Own and drive the global Accounts Receivable (AR) and Order-to-Cash (O2C) process agenda, ensuring alignment with business objectives and best practices.
• Lead process standardization, governance, and continuous improvement initiatives across markets and service delivery teams.
• Drive transformation, automation, and optimization projects to enhance efficiency, controls, and customer experience.
• Partner with Finance, GBS, IT, and business stakeholders to design and implement sustainable process improvements.
• Monitor process performance, identify improvement opportunities, and ensure effective issue resolution and risk mitigation.
• Establish and maintain global process standards, documentation, policies, and governance frameworks.
• Act as a trusted advisor and subject matter expert for AR/O2C processes, supporting strategic decision-making and change initiatives.
• Promote a culture of operational excellence, innovation, and continuous improvement across the organization.

For this role we’re looking for someone who has the following skills and experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related areas.
• 10+ years of experience in Accounts Receivable (AR), Order-to-Cash (O2C), and Credit Management within global, Shared Services (SSC), or Global Business Services (GBS) environments.
• Strong expertise in end-to-end AR/O2C process ownership, governance, standardization, and continuous optimization.
• Proven experience leading process transformation, change management, and continuous improvement initiatives, delivering measurable business results.
• Strong project management skills with a successful track record of managing complex, cross-functional transformation projects.
• Experience identifying root causes, translating insights into actionable plans, and driving sustainable improvements.
• Experience supporting global process harmonization and best-practice implementation in complex international organizations.
• Excellent stakeholder management, communication, and influencing skills, with the ability to collaborate effectively across functions, regions, and leadership levels.
• Proactive, results-oriented, and customer-focused mindset with a passion for innovation, simplification, and operational excellence.
• Fluent English, both written and spoken.

At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs

• support, training and an extensive onboarding program,
• professional development and continuous learning,
• opportunities to contribute to automation and process improvement initiatives,
• a culture that values adaptability, collaboration, and innovation,
• benefits such as private medical care, private pension scheme, life insurance, sports card, language courses and more
• unlimited access to the best coffee

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.