Services Engineer

About the Role

The Services Enginee r role is a full lifecycle technical consultant responsible for both pre-sales and post-sales activities across the portfolio. This role supports opportunity development, solution design, demonstrations, proof of concepts, implementation, adoption and customer success.

Key Responsibilities

• Provide pre-sales technical support, discovery workshops, demonstrations and proof of concepts.
• Support RFPs and technical responses.
• Deliver implementation, configuration, testing and knowledge transfer.
• Provide post-sales support and adoption guidance.
• Deliver technical enablement sessions for customers and partners.

KPIs

• Customer satisfaction
• Project delivery success
• Technical win rate
• Certification attainment

Skills & Experience

• Experience in pre-sales and/or post-sales consulting.
• Cybersecurity platform experience.
• Solution design and implementation capability.

• If you think the open position you see is right for you, we encourage you to apply!
• Our people make all the difference in our success.