Hebrew speaking Contact Center Representative - 7SEP26FT9AM6PM

At dōTERRA Europe Services we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company.​ Responsibilities Handle incoming customer contacts including but not limited to phone and email (non-sales task) Use resources to answer questions and resolve concerns promptly and courteously in verbal or written form Follow-up on customer service issues Capture customer feedback Prepare and inform Wellness Advocates about promotions and products Adhere to schedule and meet department performance standards Requirements ENGLISH knowledge on a conversational level is REQUIRED HEBREW knowledge on a fluent/native level is REQUIRED Available shifts: full-time 09:00-18:00 There is no rotation of shifts! Excellent communication skills, empathic, "problem-solver" attitude Strong typing and computer skills (MS Office) Organized and detail oriented Ability to work under pressure, including during peak season Ability to follow instructions, policies, and procedures Works well with people, proactive attitude, passionate about providing a great customer service Previous customer service experience, preferred Desire to move up and grow with the company, preferred What we offer You will... be working in a new and modern office environment with easy public transport access (Budapart Gate) or from home-office from anywhere in Hungary be receiving a fair & competitive compensation ( performance bonus every 4th month, cafeteria , product bonus , afternoon shift and skill allowances ) be part of a very welcoming and diverse team of around 300 people be working in a predictable and predefined working schedule , no constant ad-hoc changes for a great work-life balance no night and weekend shifts , we only work from Monday to Friday have the opportunity to join us in part-time or full-time as well dōTERRA Europe Services is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.