Zone Facilitator

The Role (Plain English)

You run a zone.

That means you’re responsible for safety, flow, energy, and coaching-adjacent guidance within one or more activity zones (trick shots, open gym areas, sports skill challenges). Kids should be moving, smiling, and improving — not standing around, arguing, or doing unsafe stuff.

If a parent watches your zone for 5 minutes, they should think

“That person knows what they’re doing.”

What You’re Responsible For (Outcomes, Not Tasks)

1. Safety is never compromised

• You actively position yourself to see the whole zone
• You stop unsafe behavior before it becomes an issue
• You enforce rules calmly and confidently
• You escalate injuries or incidents immediately and correctly

1. Flow stays high

• Lines move
• Kids don’t clog equipment
• You adjust rules, reps, or rotations to keep things moving
• No dead time. No confusion.

1. Energy stays up

• You engage kids by name when possible
• You encourage effort, not just results
• You bring presence — not phone-leaning, wall-hugging energy

1. Coaching-adjacent guidance

• You give quick tips that help kids succeed
• You demonstrate when needed
• You do not run formal training sessions — but kids leave better than they arrived

1. Parents feel confident

• Parents know who’s in charge
• You communicate clearly when needed
• You represent Sportyard professionally at all times

What a Great Shift Looks Like

• No safety incidents
• High participation, minimal waiting
• Kids rotate naturally without being told constantly
• Parents don’t hover because they trust you
• The next facilitator can step in without chaos

What This Role Is Not

• Babysitting
• Standing in a corner
• Refereeing arguments
• Watching from your phone
• “Just a summer job” mentality

Who This Is For

You’ll do well here if you

• Like being active and on your feet
• Have experience in sports, camps, coaching, or leading groups of kids
• Can command attention without yelling
• Are comfortable enforcing rules with both kids and adults
• Care about doing things the right way

• Former (or current) athletes, coaches, camp counselors, and PE leaders tend to thrive.
• Strong Zone Facilitators don’t stay static.

High performers can move into

• Lead Zone Facilitator
• Senior Zone Facilitator
• Coach
• Event Lead
• Programming Support

We promote from performance, not tenure.

• Must be reliable and punctual
• Must be able to stay engaged for an entire shift
• Must complete background check and safety training
• CPR / First Aid certification (or willingness to obtain)
• Comfortable working with kids ages 5–14

Age & Eligibility

• Applicants must be at least 16 years old
• Applicants under 18 may be hired for Zone Facilitator or Front Desk Associate roles only
• Minor employees may not work unsupervised and will not be scheduled as the highest-ranking staff member on site
• Employment is subject to applicable child labor laws and required work authorization

Application Standards

We take our hiring process seriously and expect the same from applicants.

• Please answer all application questions thoughtfully. Incomplete or generic responses will not move forward.
• If selected for a one-way video response, completion is required to continue in the process.

This helps us identify candidates who are prepared, detail-oriented, and genuinely interested in the role.

• $18–$22/hour , paid hourly
• We pay above market because this role carries real responsibility for safety, flow, and guest experience
• Clear growth paths into Lead Zone Facilitator, Coach, or Operations roles for strong performers
• Unlimited Sportyard membership for you (and staff access to select clinics and events)
• Opportunities to work camps, events, and peak hours at higher pay rates
• Join a team that values preparation, accountability, and energy — not just showing up