Global Infrastructure & platforms Director

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description

Pluxee is a global player in Employee Benefits and Engagement that operates in 28 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Well-‏being, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,600 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 37 million+ consumers and 1.7 million+ merchants.

Conducting business for more than 45 years, Pluxee is committed to creating a positive impact on local communities, supporting well-‏being at work for employees, and protecting the planet.

🚀 Role overview

• The Global Director of Infrastructure & Platforms defines and drives Pluxee's global infrastructure and platform strategy, ensuring alignment with the Technology Platforms & Operations vision, enterprise architecture standards, and target operating model. The role leads a global organization spanning Infrastructure DevOps, Cloud Delivery, and Regional Infrastructure & Platforms teams, delivering consistent execution across all regions.
• Working closely with Regional IT & Payment leaders, Cybersecurity, Cloud Architecture, Digital Factory, and local IT teams, the Director drives the transformation toward standardized, cloud-first, multi-cloud platforms through automation, Infrastructure-as-Code (IaC), and DevSecOps practices. The role is accountable for platform availability, scalability, resilience, governance, and operational excellence, while ensuring adoption of global standards and operating models across countries.
• As a member of the Technology Operations & Platforms leadership team, the Director industrializes global infrastructure capabilities, manages strategic technology partnerships, and leads vendor governance to support business growth, innovation, and operational efficiency worldwide.

Reporting to: VP Global Technology Operations & Platforms

Location : Madrid Office

📌 Key Responsabilities

• Define and execute the global infrastructure and platforms strategy aligned with the Target Operating Model and collaborating with Enterprise Architecture and Cloud Architecture
• Lead the transformation of legacy infrastructures to standardized scalable and resilient multi-cloud platforms
• Define target technical architecture in coordination with Cloud Architecture and maintain global infrastructure roadmap
• Define and implement the global cloud infrastructure delivery model for global and regional solutions
• Ensure availability, reliability and performance of platforms supporting global digital services
• Drive adoption of DevOps, DevSecOps, automation and Infrastructure-as-Code practices
• Lead and manage global teams: Infrastructure DevOps, Cloud Delivery and Regional Infrastructure Managers
• Ensure implementation of security standards in coordination with Cybersecurity teams
• Define and enforce standard processes for infrastructure delivery and operations improving time-to-market
• Define and execute EoL and migration strategies for legacy systems
• Define and control infrastructure budget in coordination with FinOps and Finance
• Lead global vendor relationships for infrastructure and platforms including RFPs, onboarding and performance management
• Drive deployment of global frameworks and tools across all regions
• Ensure adoption of ITIL / Agile processes and service management standards in coordination with Service Management Office
• Monitor KPIs, SLAs and service performance ensuring continuous improvement and service quality
• Act as global ambassador for infrastructure and platform transformation across all countries

🌟 You're a match

Knowledge & Experience

• +15 years of experience in IT
• Strong experience in infrastructure and cloud transformation programs
• Proven expertise in multi-cloud environments (Azure preferred)
• Strong knowledge of networking and infrastructure technologies
• Experience with DevOps, CI/CD and IaC tools (Terraform, Azure DevOps, GitLab)
• Experience in infrastructure automation delivery ideally knowledge in AI tooling
• Strong knowledge of ITIL processes and Agile frameworks
• Experience managing global teams and strategic vendors
• Knowledge of observability tools (Datadog, Dynatrace, etc.)
• Experience in FinOps and cost optimization

Soft skills

• Strong leadership and influencing skills
• Management and leading technical teams
• Strategic thinking and decision-making capability
• Strong communication and stakeholder management
• Ability to lead multicultural and distributed teams
• Client focus and service excellence mindset
• Ability to challenge and drive transformation
• Strong analytical and reporting capabilities
• Capacity to delegate, manage a team of experts

🤝 What We Offer

• A strategic leadership role with global impact and high visibility
• Opportunity to shape the future of Pluxee’s offer strategy and growth
• Collaborative, fast-paced, and purpose-driven environment
• Competitive compensation and benefits

📍 Working Conditions

Hybrid: on site (Madrid) and work from home

☀️ Happy at work

1. A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2. A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3. An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are a given.

• Why join Pluxee?
• Join an inclusive team
• Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
• Turn inspiration into possibility
• Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
• Make a positive impact
• Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
• Grow with us
• Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.