Sr. Product Manager

🔍 Senior Product Manager – United States | Pax8

🚀 Shape the Future of AI-Driven Work at Pax8

Join Pax8 as a Senior Product Manager and take a leading role in defining how AI-powered, agentic capabilities are brought to life across our global marketplace, driving meaningful innovation for SMBs.

🌟 Why This Role Matters

This is a rare opportunity to sit at the forefront of Pax8’s AI journey, shaping intelligent, agent-driven experiences that redefine how work gets done. You’ll lead strategy and execution within a cutting-edge platform area, partnering with experts across Product, Engineering, and AI. At Pax8, you won’t just work with emerging technologies—you’ll evolve alongside them, influencing their direction and impact on a global scale.

🌍 Our Culture & What We Stand For

At Pax8, we’re on a mission to empower small businesses through smarter technology. Our culture is built on passion, collaboration, and curiosity, where bold ideas are encouraged and learning never stops. Explore more about our journey and impact at pax8.com and discover how we’re shaping the AI-powered future of work.

✨ What You’ll Be Doing

• 🎯 Own and evolve the product strategy for a critical AI-driven platform area
• 🧠 Translate complex AI opportunities into clear, customer-focused product solutions
• 🤝 Collaborate with business and technical stakeholders to define impactful product improvements
• 🗺️ Build and execute a focused roadmap aligned to business objectives and measurable outcomes
• ⚖️ Make smart trade-offs to maximize value delivery
• 📊 Use experimentation, analytics, and insights to drive data-informed decisions
• 🔍 Lead discovery efforts for AI features through deep customer and user understanding
• 🧩 Partner with Data & AI teams to shape capabilities and solution design
• 🤖 Define agentic experiences, including design, workflows, and escalation logic
• 🧪 Deliver iterative AI capabilities with experimentation at the core

💡 Your Impact

Your work will directly shape how Pax8 delivers intelligent platform experiences to partners worldwide. You’ll influence how AI is embedded into everyday workflows, enabling faster, smarter decision-making and unlocking new value for the business and its customers.

✅ What You Bring

• Proven experience leading product strategy and delivery in complex, evolving environments
• Strong understanding of AI capabilities and how to apply them responsibly in product development
• Demonstrated ability to translate customer needs into impactful product outcomes
• Substantial experience working with APIs, cloud-based services, and modern development practices
• A data-driven mindset with confidence in experimentation and analytics
• Excellent communication and collaboration skills across technical and non-technical stakeholders
• Ability to thrive in ambiguity and adapt to rapidly changing environments
• Passion for innovation, learning, and driving meaningful business impact

🔐 Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions