Assistant Manager, MX FF & Retail Operation Management (Cambodia Branch)

Position Summary

Role and Responsibilities

• Analyze channel sell through and promotion results, outlet by outlet and implement improvement plans
• Set target for FF team and do the calculation for FF incentive
• Set target for shops and do the shop incentive calculation including IMEI Incentive as well as Target incentive
• Oversee and manage manpower planning, recruitment, compensation and benefits management and also communicate to ensure that all operations are smoothly run with efficiency and effectiveness
• Conduct interview process and update recruitment status report ensure that all operations are execute well according to retail guideline
• Working with team and RM Head to conduct KPI target setting for promoters, retail and area supervisors ensuring targets are achieved
• Assigning territories and schedules to team members for effective coverage and penetration
• Conduct quarterly evaluation of the promoter and retail supervisor
• Monitor salary and benefits payment report and develop payment process with clear timeline
• Organize and conduct promoter and merchandiser meetings to clearly communicate direction and strategy and to update related information such as market situation, business situation and product promotions
• Conduct necessary training to all team members in relation to performance
• Conduct site visits to monitor and determine retail teams activity and performance
• Provide and summarize retail managerial support, distribution tracking manpower movement and all ad hoc report
• Direct, guide and monitoring daily operation of Field Force to secure good result
• Coordinate with Retail Team and HR Agency to secure a smooth Operation with high effective
• Develop retail operation strategy to improve store productivity and field force efficiency
• Lead initiatives to improve retail coverage, market penetration, and brand visibility
• Coordinate with FF team, Marketing, Product, HR Agency, and Distributor teams to ensure smooth retail operations
• Support cross-functional teams to achieve overall business objectives.
• Prepare and submit retail performance reports, competitor reports, and field execution reports to management
• Ensure data accuracy and timely reporting
• Performs other duties as assigned by management /direct supervisor

Skills and Qualifications

• Bachelor’s degree in Marketing, General Management, HR or related fields
• Min 5-6 years’ relevant experience in Field Force Management, Retail Marketing or Retail Business Management
• Solid experience in large number people management
• Knowledge of HRM as a professional people management
• Mature, dynamic, energetic with ability to work well under pressure
• Good leadership, decision making and problem solving skills
• Excellent interpersonal and communications skills
• Ability to travel to upcountry as business assigned
• Good command of English both written and spoken
• Computer Literacy is a must
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .