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Social Media Coordinator
hottopic · Hot Topic - City of Industry, CA, United States
About The Role
WHAT YOU'LL DO
- Support the day-to-day execution of social media campaigns across content, community, and influencer initiatives.
- Assist with maintaining the social media content calendar, tracking creative briefs, campaign assets, and product samples to ensure projects stay on schedule.
- Schedule and publish daily content across social media platforms.
- Partner with Creative Services, Photo Studio, Video Production, Merchandising, and cross-functional teams to coordinate assets and deliver engaging social content.
- Support Community Managers with community moderation and fan engagement.
- Review user-generated content (UGC), obtain creator permissions, and assist with approving and scheduling content for publication.
- Coordinate and execute sweepstakes fulfillment, including prize management and distribution.
- Assist with influencer marketing operations, including product sampling, inventory management, marketing pulls, and shipment fulfillment.
- Track influencer calendars, purchase orders, inventory, and marketing samples.
- Support influencer outreach, communications, and relationship management with prospective creator partners.
- Coordinate influencer payments and maintain organized campaign documentation.
- Share high-quality influencer content with the Social Content team for repurposing across brand channels.
- Brainstorm creative ideas to increase engagement, amplify content, and support social marketing initiatives that drive traffic and sales.
- Assist with campaign reporting, tracking, and other administrative support for the Social Media team as needed.
WHAT YOU'LL NEED
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field preferred.
- 0-1 year of experience in social media, brand marketing, digital marketing, or a related field.
- Knowledge of Microsoft Office and Windows-based applications.
- Experience with Adobe Photoshop and InDesign preferred.
- Familiarity with social media analytics and platform insights.
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills with the ability to collaborate across teams.
- Creative mindset with a passion for storytelling, social media, and emerging digital trends.
- Passion for music, pop culture, fashion, gaming, anime, and entertainment.
- Ability to prioritize work, meet deadlines, adapt quickly to changing priorities, and maintain composure in a fast-paced environment.
- Self-motivated, proactive, and accountable with strong problem-solving skills.
- Willingness to work occasional nights and weekends to support events and social coverage.
- Ability to travel as business needs require.
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