Senior Engineering Manager, Consumer Experience

{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Engineering Manager, Consumer Experience","description":"\u003Cp\u003E\u003Cstrong\u003EAbout Grab and Our Workplace\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab is Southeast Asia\u0027s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\u0027ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to know the Opportunity\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab is seeking a Senior Engineering Manager to lead a diverse set of teams within the Consumer experience tech family. This is a high-impact leadership role responsible for the driving user acquisition, retention, and daily engagement for millions of users across Southeast Asia.\u003C/p\u003E\u003Cp\u003EAs a leader of leaders, you will oversee a multi-team organization tasked with building the \u0022front door\u0022 of the Grab ecosystem. Your scope includes driving Consumer Growth, our critical experience surfaces such as the Home Screen, profiles and activities and AI powered services for recommendations, building social transaction products like Groups and Communities, and steering the Consumer App Mobile Platform. Reporting to the Head of Engineering for Core Experiences, you will be a key architect of Grab\u2019s long-term technical and product strategy.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to know the team\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThe Consumer Experience Tech Family sits at the intersection of high-scale engineering and product innovation. We are a multidisciplinary group of engineers and managers dedicated to making the Grab app intuitive, fast, and deeply personal.\u003C/p\u003E\u003Cp\u003EOur teams handle some of the highest-traffic surfaces in the region, requiring a blend of mobile excellence, robust backend systems, and sophisticated machine learning. We value a culture of psychological safety, technical rigor, and \u0022Grabber\u0022 spirit striving to solve complex problems that improve the lives of millions of consumers, drivers, and merchants every day.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Role\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EIn this role, your impact scales through the leaders you grow and the organizational standards you set. You aren\u0027t just managing tasks; you are shaping the future of the consumer experience.\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EStrategic Leadership: \u003C/strong\u003EYou will translate high-level business goals into actionable technical roadmaps across multiple domains. You are responsible for navigating ambiguity and ensuring your teams remain aligned with Grab\u2019s broader strategic priorities.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003ELeader of Leaders: \u003C/strong\u003EYou will directly manage and coach Engineering Managers and senior Individual Contributors. Your success is measured by your ability to build a high-performing leadership bench and foster a culture of mentorship and career growth.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003EEngineering Excellence: \u003C/strong\u003EYou will raise the bar for technical quality across your teams This involves partnering with senior technical leaders to drive architectural consistency, platformization, and long-term reliability for our mobile and backend systems.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003ECross-Functional Partnership:\u003C/strong\u003E You will operate as a strategic peer to Product, Design, and Data Science leadership. You will lead product discovery efforts and weigh technical trade-offs against business impact to ensure we are investing in the right areas.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003EOperational Rigor: \u003C/strong\u003EYou will oversee the operational health of your organization, leading incident response strategies at scale and ensuring that our systems are built to be resilient, cost-efficient, and performant.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ERequirements\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EProven Leadership at Scale: Extensive experience in engineering management, specifically leading organizations composed of multiple teams and managers. You have a track record of successfully delivering large-scale consumer-facing products.\u003C/li\u003E\u003Cli\u003ETechnical Breadth: While you are a manager, you maintain strong technical intuition. You should have deep experience in at least two of the following: Mobile Platform Engineering (iOS/Android), Scalable Backend Microservices, or Data Science/ML applications for consumer personalization. A working knowledge of Large Language Models (LLMs) and agentic workflows is required, particularly as they relate to developing consumer experiences and software development workflows.\u003C/li\u003E\u003Cli\u003EStrategic Influence: Demonstrated ability to influence technical and product strategy across team boundaries and functional departments. You can communicate complex technical concepts to non-technical stakeholders with ease.\u003C/li\u003E\u003Cli\u003ETalent Developer: A passion for coaching and developing leaders. You have experience managing the performance and career trajectories of Engineering Managers and Lead Engineers.\u003C/li\u003E\u003Cli\u003EOperational Excellence: Expert-level understanding of software development lifecycles, including CI/CD, automated testing, and site reliability engineering. Experience in elevating stability and engineering best practices along with incident management is a must.\u003C/li\u003E\u003Cli\u003EProduct Mindset: You are obsessed with the end-user experience. You have experience using data-driven insights and A/B testing to drive iterative product development that deliver on business outcomes.\u003C/li\u003E\u003Cli\u003EAdaptability: The ability to thrive in a fast-paced, evolving environment and the resilience to lead teams through change and organizational growth.\u003C/li\u003E\u003Cli\u003EEducation: BS/MS in Computer Science, Engineering, or a related field.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ELife at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe care about your well-being at Grab, here are some of the global benefits we offer:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EWe have your back with \u003Cstrong\u003ETerm Life Insurance \u003C/strong\u003Eand comprehensive \u003Cstrong\u003EMedical Insurance.\u003C/strong\u003E\u003C/li\u003E\u003Cli\u003EWith \u003Cstrong\u003EGrabFlex, \u003C/strong\u003Ecreate a benefits package that suits your needs and aspirations.\u003C/li\u003E\u003Cli\u003ECelebrate moments that matter in life with loved ones through \u003Cstrong\u003EParental\u003C/strong\u003E and \u003Cstrong\u003EBirthday leave\u003C/strong\u003E, and give back to your communities through \u003Cstrong\u003ELove-all-Serve-all (LASA)\u003C/strong\u003E volunteering leave\u003C/li\u003E\u003Cli\u003EWe have a confidential \u003Cstrong\u003EGrabber Assistance Programme\u003C/strong\u003E to guide and uplift you and your loved ones through life\u0027s challenges.\u003C/li\u003E\u003Cli\u003EBalancing personal commitments and life\u0027s demands are made easier with our FlexWork arrangements such as differentiated hours\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat We Stand For at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.\u003C/p\u003E","identifier":"REF5245Z","mainEntityOfPage":"https://www.grab.careers/en/jobs/744000123837069/senior-engineering-manager-consumer-experience/","url":"https://www.grab.careers/en/jobs/744000123837069/senior-engineering-manager-consumer-experience/","datePosted":"2026-04-30","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Grab","url":"https://www.grab.com/sg/","logo":"https://www.grab.careers/images/logo.svg"},"industry":"Engineering","jobLocation":{"@type":"Place","name":"Singapore","address":{"@type":"PostalAddress","name":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore","streetAddress":"Grab One North"}}}