Associate, OmniCommerce

{"@context":"https://schema.org","@type":"JobPosting","title":"Associate, OmniCommerce","description":"\u003Cp\u003E\u003Cstrong\u003EAbout Grab and Our Workplace\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab is Southeast Asia\u0027s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\u0027ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Team\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThe OmniCommerce team sits at the intersection of dining, discovery, and commerce. We power two of Grab\u0027s most consumer-loved experiences \u2014 Dine Out Deals and Restaurant Reservations \u2014 helping diners find great value at their favourite restaurants while helping restaurant partners grow their businesses through Grab\u0027s platform.\u003C/p\u003E\u003Cp\u003EWe are a close-knit, high-ownership team that moves fast, backs every decision with data, and genuinely enjoys what we build. If you like digging into numbers, spotting what\u0027s working, and making things run better \u2014 you\u0027ll fit right in.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Role\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe are looking for an Associate to support the analytical and operational engine behind our Dine Out Deals and Reservations businesses. You\u0027ll be the go-to person for business performance tracking, insight generation, and the kind of structured thinking that helps the team make better decisions faster.\u003C/p\u003E\u003Cp\u003EYou\u0027ll work across deals mechanics, campaign performance, consumer behaviour, and partner operations \u2014 building dashboards, running analyses, and flagging opportunities before they become problems. This is a role for someone who is equally comfortable in a spreadsheet and a stakeholder meeting, and who takes pride in turning messy data into a clear story.\u003C/p\u003E\u003Cp\u003EYou\u0027ll report to the Senior Manager, OmniCommerce, and work onsite at our Singapore One North office.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EThe Critical Tasks You Will Perform\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EBusiness Performance Tracking\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EOwn the weekly and monthly performance reporting cadence across Dine Out Deals and Reservations \u2014 covers GMV, cover growth, deal redemptions, consumer retention, and partner health metrics.\u003C/li\u003E\u003Cli\u003EMaintain and improve business dashboards so the team always has a live, accurate view of what is happening and why.\u003C/li\u003E\u003Cli\u003EFlag performance anomalies early and work with the team to diagnose root causes.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EAnalytics and Insight Generation\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ERun structured analyses on campaign performance, consumer behaviour, merchant trends, and channel effectiveness to surface actionable insights.\u003C/li\u003E\u003Cli\u003ESupport pricing and deals strategy with data \u2014 including analysis of discount mechanics, promo ROI, and consumer incentive efficiency.\u003C/li\u003E\u003Cli\u003ETranslate complex data into clear narratives and recommendations for business and product stakeholders.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EOperations Improvement\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EIdentify friction points in how deals are set up, tracked, and optimised \u2014 and propose process improvements to reduce manual effort and increase reliability.\u003C/li\u003E\u003Cli\u003ESupport the team in designing and tracking experiments (A/B tests, pilot campaigns) and synthesising results into clear go/no-go recommendations.\u003C/li\u003E\u003Cli\u003EHelp maintain the operational health of the deals and reservations pipeline, working with internal partners in product, finance, and merchant operations.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EStakeholder and Partner Support\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EPrepare data packs, business reviews, and ad-hoc analyses for internal stakeholders and restaurant partners.\u003C/li\u003E\u003Cli\u003ECollaborate with the merchant operations and sales teams to share performance insights and help partners grow their presence on the platform.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat Essential Skills You Will Need\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E0 to 2 years of working experience in business analytics, business intelligence, operations, strategy, or a related function\u003C/li\u003E\u003Cli\u003EStrong command of SQL for data extraction and analysis; comfortable working in large datasets.\u003C/li\u003E\u003Cli\u003EAdvanced proficiency in Excel or Google Sheets, including pivot tables, financial modelling, and scenario analysis.\u003C/li\u003E\u003Cli\u003EStructured thinker who can frame ambiguous questions, work through data independently, and communicate findings clearly.\u003C/li\u003E\u003Cli\u003EA genuine curiosity about consumer behaviour, marketplace dynamics, and what makes a good deal actually work.\u003C/li\u003E\u003Cli\u003EHands-on familiarity with AI-assisted tools such as Claude Code, OpenAI Codex, or Cursor is strongly preferred and will be a significant advantage in this role. We are an AI-forward team \u2014 candidates who actively use these tools to accelerate their work will thrive here.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ELife at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe care about your well-being at Grab, here are some of the global benefits we offer:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EWe have your back with \u003Cstrong\u003ETerm Life Insurance \u003C/strong\u003Eand comprehensive \u003Cstrong\u003EMedical Insurance.\u003C/strong\u003E\u003C/li\u003E\u003Cli\u003EWith \u003Cstrong\u003EGrabFlex, \u003C/strong\u003Ecreate a benefits package that suits your needs and aspirations.\u003C/li\u003E\u003Cli\u003ECelebrate moments that matter in life with loved ones through \u003Cstrong\u003EParental\u003C/strong\u003E and \u003Cstrong\u003EBirthday leave\u003C/strong\u003E, and give back to your communities through \u003Cstrong\u003ELove-all-Serve-all (LASA)\u003C/strong\u003E volunteering leave\u003C/li\u003E\u003Cli\u003EWe have a confidential \u003Cstrong\u003EGrabber Assistance Programme\u003C/strong\u003E to guide and uplift you and your loved ones through life\u0027s challenges.\u003C/li\u003E\u003Cli\u003EBalancing personal commitments and life\u0027s demands are made easier with our FlexWork arrangements such as differentiated hours\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat We Stand For at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.\u003C/p\u003E","identifier":"REF5246N","mainEntityOfPage":"https://www.grab.careers/en/jobs/744000123864944/associate-omnicommerce/","url":"https://www.grab.careers/en/jobs/744000123864944/associate-omnicommerce/","datePosted":"2026-04-30","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Grab","url":"https://www.grab.com/sg/","logo":"https://www.grab.careers/images/logo.svg"},"industry":"Data Analytics","jobLocation":{"@type":"Place","name":"Singapore","address":{"@type":"PostalAddress","name":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore","streetAddress":"Grab One North"}}}