Personal Banker

Based in Glendale, NSW

Full time (75 hours per fortnight)

9 extra days of leave*

Salary range: $72,200 - $80,900 (inclusive of super)

Be part of Beyond Bank a bank that is for and with you.

We are one of Australia's largest, 100% member-owned mutual banks with credit union heritage. With over 300,000 customers and over 40 branches across five states, we aim to be the best bank for customers and communities. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.

Job Description

We’re excited to offer a fantastic opportunity to join our growing team in Glendale, a close-knit regional town known for its strong agricultural roots and vibrant community spirit. As a Personal Banker, you’ll represent Beyond Bank Australia by delivering exceptional customer service aligned with our Customer Ownership Strategy. You’ll build trusted relationships with local customers, offer personalised financial solutions, and actively participate in community initiatives that make a real difference in Glendale—all while contributing to the success of the branch through individual performance.

Provide a personalised banking experience to new and existing members

Proactively identify member needs and connect them with appropriate banking solutions

Manage member inquiries, transactions, and account maintenance with professionalism and attention to detail

Collaborate with specialists across the organisation to offer comprehensive financial solutions

Foster a positive and supportive team environment through effective communication and collaboration

Continuously seek opportunities for professional growth and development

Qualifications

• Excellent member service skills with a friendly and empathetic approach
• Strong communication and interpersonal abilities to build lasting member relationships
• Problem-solving and analytical skills to address customer concerns effectively
• Proficiency in banking products, services, and industry regulations
• Ability to work in a dynamic, fast-paced customer service environment
• Passion for serving the local community and contributing to its growth
• Teamwork and collaboration skills to work effectively with colleagues
• Commitment to continuous learning and professional development
• Banking or financial services experience is preferred but not essential

Additional Information

See yourself in our team

Reporting to the Branch Manager, you will be joining the Glendale Branch, a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face, or over the phone, you will be committed to ensuring that our customers receive the best possible experience with their banking needs.

Why work for Beyond Bank?

We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for our roles.

Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or modifications for accessibility to our locations, please contact us at ✉ Sign in to view email

And there’s even more benefits

Our branch employees receive an additional 6 days of paid leave per year*

Additional 3 paid work-life balance days to boost your annual leave*

Paid community volunteer days to support many community charities across Australia

Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more

A flexible, and diverse working environment

Career development opportunities, training and coaching

By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.

What does our recruitment process look like?

The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Apply Now!

To find out more about Beyond Bank visit beyondbank.com.au or for more information contact ✉ Sign in to view email

Applications close 10/05/2026

As a certified B Corp we are using our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.