Director of School Operations

START: This position is year-round & hiring happens on a rolling basis. Start date will be determined as a part of the offer process.

REPORTS TO: Senior Director of Operations and Enrollment

Who You Are

• You believe in the power of teamwork and want to work in a collaborative school community where team members support one another, whether it’s sharing ideas, teaming up on parent communication, or stepping in to help a colleague in need.
• You are excited by the idea of delivering rigorous and engaging content to scholars by leveraging high-quality curriculum and teaching resources.
• You enjoy opportunities to share your voice on how to improve our scholars’ experience through dynamic and ongoing input cycles facilitated by school & network leaders.
• You are aligned with Impact Public Schools’ values and share an unwavering belief that every child, regardless of their identity and needs, can thrive and meet ambitious goals.

Core Job Functions

Management and Leadership

• Serve as a key member of the school's leadership team working directly with the school principal and assistant principals, driving operational excellence and taking full ownership of school operations goals and metrics through data-informed, outcomes-based leadership.
• Lead and manage the school site operations and enrollment team, holding direct responsibility for the team's performance and results. Actively invest in the professional growth of direct reports through skills coaching and development, supporting them toward their individual career goals.
• Embrace and confidently fulfill the role of a visible operational leader within the school building and the wider school community, representing Impact Public Schools effectively. Serve as the “acting principal” when the principal is away.
• Actively participate in essential school duties, including student supervision responsibilities, to ensure a safe, joyful, and smoothly operating learning environment.

School Operations

• Own the effective implementation of core school operational systems across attendance, enrollment, meals, transportation, health and safety, facilities, field trips, technology, and compliance.
• Manage enrollment logistics to ensure every enrolled scholar is ready to start on the first day of school, tracking current enrollment numbers, partnering with school leaders to retain students and maintain enrollment at goal throughout the year, and coordinating with the Home Office outreach team while managing day-to-day enrollment tasks of school site operations staff
• Maintain a clean, neat, and highly functional campus by managing custodial personnel and third-party contracts for trash removal, recycling, maintenance, and security, implementing school site testing procedures and complete data analysis as needed
• Manage the school’s food and transportation services by ensuring delivery of service, coordinating with service providers, verifying and adjusting services as needed to ensure costs are within budget
• Support family and scholar needs related to meals, transportation, attendance, health, and enrollment
• With the support of IPS’s Home Office, ensure the school meets all federal, state, and local compliance requirements and completes required reporting accurately and on time
• Work with the School Principal and IPS Home Office to manage the school’s budget, and participate in monthly meetings to review/account for budget variances

Other duties as assigned

Required Qualifications

• Bachelor’s degree
• 7-10 years of professional experience
• 5+ years experience managing multiple projects, work streams, or initiatives
• 5+ years of demonstrated success in meeting or exceeding team/school goals
• 5+ years of demonstrated success working across multiple teams/stakeholders (both internal and external)
• 2+ years of people management experience
• Demonstrated ability to build and maintain operational systems that others can follow and sustain

Preferred Qualifications

• Previous start-up experience and/or experience in a high-performing school
• Ability to speak Amharic, Spanish, Somali, or Tigrinya
• Personal and professional experience in and around the Puget Sound area
• Masters Degree in Business, Public Administration, Education, or related field

License/Certification

• Must have or be eligible to obtain a food handler certification

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. Frequent light lifting and carrying (less than 15 pounds) with occasional heavy lifting (up to 50 pounds). The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Work is primarily inside but has daily responsibilities outside (exposure to sun, heat, cold, and inclement weather).

Non-negotiables

• Provide academic transcript
• Must pass a fingerprint and background check
• Complete SafeSchools trainings

What We Offer

• Competitive pay and generous paid time off package including paid holidays, vacation and personal time;
• Up to $10,500 in financial support towards a teacher certification preparation program;
• Eligible employees can access our earned wage program through myFlexPay;
• Medical, dental, vision, long-term disability benefits;
• Retirement account with employer contributions;
• Free mental health support + more through our employee assistance program;
• Growth pathways for increased levels of leadership.

Equal Employment Opportunity

Impact Public Schools is committed to providing a work environment free of unlawful discrimination and harassment, including sexual harassment. Click here to review Impact’s Employee Non-discrimination Policy for Impact Schools.

Non-Discrimination Statements

Impact Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. Click here to review Impact’s designated leaders responsible to handle all questions and complaints of alleged discrimination at each of Impact’s schools.