SALES/ TECH CUSTOMER SERVICE RESPRESENTATIVE

• Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.
• Assist customers in navigating products and services, ensuring a positive experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service processes.
• Stay updated on product knowledge and company policies to offer accurate information.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible schedule including weekends and holidays may be required