About The Role

Roles & Responsibilities

Daily Reconciliation: Assist with reconciling financial transactions between suppliers/operators and internal systems. Work with online payment gateways to ensure daily reconciliations are accurate.
Refunds and Payment Gateway Costs: Maintain accurate records of refunds and payment gateway (PG) costs, ensuring they align with the transactions.
Issue Resolution: Identify discrepancies in reconciliation items and ensure they are addressed promptly by collaborating with relevant stakeholders.
Management Reporting: Prepare regular reports for management, summarizing the reconciliation process, discrepancies, and resolutions.
Audit Preparation: Ensure timely completion of audits, working proactively to avoid any negative findings or observations.
Process Improvement & Automation: Continuously look for opportunities to automate and streamline reconciliation and reporting tasks to increase efficiency.
Vendor & OTA Settlement Reconciliation: Reconcile settlements with train/bus operators, OTAs, and banking partners; track pending dues and follow up for closure.

Skills & Qualifications

Knowledge of Online Transaction Processing: Understanding of how online transactions are processed, including payment gateway systems and refund processes.
Data Handling Ability: Comfortable working with large volumes of financial data, ensuring accuracy in reconciliation tasks.
Proficiency in MS Excel: Strong skills in MS Excel, particularly with advanced features such as Power Query and VBA, to enhance data manipulation and reporting.
Stakeholder Management: Capable of communicating effectively with multiple stakeholders to ensure issues are resolved quickly.
Multi-tasking and Self-Management: Ability to handle multiple tasks simultaneously while working independently and managing time effectively.
Good Communication Skills: Strong verbal and written communication skills to collaborate with stakeholders and produce clear reports.
Willingness to Take on Additional Responsibilities: Open to taking on additional tasks as the role evolves, contributing to the overall success of the team.
Experience with Microsoft Dynamics 365 Business Central: Familiarity with Dynamics 365 Business Central, especially in the context of financial processes, would be an added advantage.

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.