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WM
Patient Access Representative (Days)
Western Missouri Medical Center · Warrensburg, MO, United States
About The Role
PURPOSE STATEMENT
As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.
ESSENTIAL FUNCTIONS
- Perform registration duties as requested.
- Obtain correct patient demographic and insurance information.
- Determine Benefits, Co-Pays and deductibles.
- Collect and enter accurate MSP information for Medicare patients.
- Demonstrate competency with equipment, utilizes supplies and equipment properly.
- Demonstrate behaviors which promote professionalism.
- Work without constant supervision, meets deadlines, makes decision based on relevant facts.
- Maintain regular and predictable attendance.
- Perform other essential duties as assigned.
Shift Requirements
- 7:30 a.m. - 4:00 p.m.
- Monday - Friday
Requirements
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
- High school diploma or equivalent.
- Typing skills of 45+ WPM
- Previous clerical experience.
- Great customer service skills.
- Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
PHYSICAL/MENTAL REQUIREMENTS
- Must be able to sit and stand, intermittent 8 to 10 hours a day.
- Must be able to use standard office equipment, including the telephone and computer keyboard.
- Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
- Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
- Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
- Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
- Occasionally walks on uneven surfaces.
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