About The Role

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities

This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
Installing and setting up new equipment
Interact with the customer to determine the problem
Completing field service reports
Keeping the customer informed as repairs are made and answer any question that may arise.
Interact with management as well as other personnel to analyze and correct any equipment performance issues.
Completing and submitting weekly online timecards and expense report

Qualifications

Associate’s Degree in Electronics and/or equivalent hands-on job experience.
Must have excellent customer service skills.
Possessing a driver’s license, insurance and a reliable vehicle.
Ability to lift at least 25 pounds independently.
Ability to maneuver a job site, including small spaces in around our equipment.

Physical/Work Environment

Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
Commuting for an extended period of time throughout duration of shift
Must have the ability to lift heavy machine parts while on duty
Ability to maneuver a job site, including small spaces in around our equipment
Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job