
Sr Tax Manager
crumbl · Provo, UT, United States
About The Role
Responsibilities
- Indirect Tax — U.S. and Canada
- ● Multi-state sales and use tax compliance and Canadian GST/HST, QST, and PST filings, including
- NetSuite-to-portal reconciliation, GST recovery, and new registrations as the footprint expands
- ● A documented taxability matrix covering franchise fees, royalties, technology fees, marketing
- fund contributions, merchandise, and training revenue
- ● Review and sign-off on all indirect tax returns prepared by the Sr. Tax Accountant prior to filing
- ● Sales tax configuration in NetSuite and exemption certificate management; monitoring monthly
- reporting for locations collecting incorrect rates and coordinating remediation through
Franchise Partner Coaches
● State and provincial registrations, notices, annual reports, and indirect tax audits end to end
Income Tax and External Advisor Oversight
- ● Day-to-day execution with Crumbl's external tax provider — data requests, internal timelines,
- deliverable quality, and deadlines
- ● Review of externally prepared federal, state, and Canadian returns and extensions, with
- substantive scrutiny of filing positions rather than tie-out alone
- ● Review of the R&D credit study, Section 174 / 174A treatment, UNICAP calculations, and
- proposed method changes; escalating elections that carry cash impact
- ● Quarterly estimates and review of the quarterly apportionment file, verifying income ties to the
- financial statements and testing sourcing methodology
- ● Franchise tax and gross receipts filings including Delaware franchise tax, Texas margin tax,
Washington B&O, and Ohio CAT
Partnership Distributions and Cross-Border Risk
- ● The quarterly tax distribution estimate per the operating agreement, for SVP of Finance and
- investor review, and confirmation that distributions are funded on schedule
- ● K-1 timing with the external provider and tracking of partnership tax attributes including net
- operating losses and credits
- ● The permanent establishment monitoring protocol for Mexico — employee travel, in-country
- activity, contract execution, inventory location — escalating any change in facts promptly rather
- than at period end
- ● Monitoring of U.S. state and Canadian provincial nexus creation from system expansion,
- employee presence, marketplace facilitator rules, and economic thresholds, flagging registration
- requirements before obligations accrue
- ● Coordination of transfer pricing documentation, cross-border withholding, Japan corporate
- income tax filings, and Crumbl International profitability with external advisors
Close, Process, and Controls
- ● Monthly tax accruals, reconciliation of tax-related balance sheet accounts, review of the
- externally prepared income tax provision, and support for tax-related audit requests
- ● The tax compliance calendar, with a named owner and due date for every filing obligation,
- domestic and international
- ● A written inventory of Crumbl's material tax positions and the rationale supporting each,
- documented contemporaneously rather than reconstructed after the fact
- ● Partnership with FP&A, Accounting, Legal, and Operations to bring tax considerations into new
- initiatives, promotions, product launches, and entity changes before they go live
Team Development
- ● Supervision and technical mentorship of one Sr. Tax Accountant, executing a written
- development plan that expands their ownership of Canadian indirect filings, apportionment,
- sales tax risk review, and annual registrations
- ● A documented quarterly technical review covering changes in law, filing positions, and open
- risks
- ● Franchise-facing tax questions routed through Franchise Support
Requirements
Required
- ● Minimum 6–9 years of progressive tax experience, including meaningful time in an in-house
- corporate tax function
- ● Hands-on ownership of multi-state sales and use tax compliance — direct execution and review,
- not oversight of a fully outsourced process
- ● Working knowledge of Canadian indirect tax (GST/HST, QST, PST), or strong cross-border
- fundamentals and demonstrated ability to build it quickly
- ● Experience reviewing externally prepared income tax returns with substantive technical
- scrutiny, plus multi-state apportionment and nexus analysis
- ● Familiarity with pass-through entity taxation, including K-1s, tax allocations, and tax distribution
- mechanics
- ● Proficiency with NetSuite or a comparable multi-entity ERP including tax configuration, and high
- proficiency in Excel
- ● Sound judgment about the limits of your own expertise — reliably escalating specialist matters
- rather than improvising — and genuine interest in developing a junior team member
Preferred
● CPA and/or advanced tax degree (MST or LLM in Taxation)
● Prior experience as the sole or primary in-house tax resource at a multi-state, multi-country
middle-market company
● Franchise, restaurant, retail, or consumer brand tax experience with multi-unit economics Private equity–backed company experience, including sponsor reporting and tax distribution
waterfalls
● Exposure to permanent establishment analysis, cross-border structuring, or R&D tax credit
processes
● Experience supervising a junior tax professional and building tax processes and documentation
from a limited starting point
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