Team Lead, Vehicle Operations

In this role, you will

• Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.
• Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval, expense reports, schedule validation, and conducting written and oral performance feedback with direct reports and contingent workforce personnel at regular intervals.
• Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox’s overall goals.
• Become a knowledge expert on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox’s high standards.
• Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
• Conduct recurring testing, with a priority on safety to ensure you stay up-to-date with the current state of Vehicle Operations.
• Be metric- focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organizational-wide operations

Qualifications

• 8+ years of professional work experience in a cross-functional and product-based environment
• 3+ years of supervisory experience
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Proven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goals
• Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
• Excellent driving history
• Proactive mindset and resourcefulness
• Ability to work on-site at your assigned location for all scheduled shifts

Bonus Qualifications

• Bachelors degree
• People management experience, with an understanding of performance management & reviews
• 3+ years in the autonomous vehicle industry
• 4+ years of operations experience
• Working with cross-functional teams on go-to-market initiatives