FIELD SPECIALIST III

DOCUMENT NUMBER

D001217226

TITLE

OPS.FLDSPC.TECH.III

POSITION TITLE: Field Specialist III

POSITION

CATEGORY: Geozone Operations

REPORTS TO (JOB TITLE): Operations Manager, Supervisor, or Coordinator

DUAL REPORT

Job Purpose

Depending

• on their level of knowledge & experience, the Field Specialist's role
• applies standard techniques, procedures, and criteria to perform tasks or jobs
• for a variety of products and services. Entry and intermediate level roles will
• receive direct supervision in support of their duties and assignments. Senior
• and fully-qualified level roles will not only provide the direction to junior
• specialists but will also use their extensive knowledge to troubleshoot and
• resolve complex technical issues and make recommendations to alter development
• and designs to improve the quality of products and procedures. Familiarity with
• the variety of field concepts may result in senior roles supporting research
• but will certainly be used to plan assignments and accomplish goals.
• Intermediate and Senior positions will act as the key interface with the client
• at the well site, carrying the duties and responsibilities for completing
• service assignments and managing other Weatherford personnel at the well site.
• Whilst this is a generic job description covering the different levels of the
• Field Specialist position, all aspects of the roles and responsibilities are
• relevant. Senior roles will be involved with more advanced technology.

Roles & Responsibilities

SAFETY, SECURITY & COMPLIANCE

• ·
• Maintains the highest standards of corporate governance,
• ensuring that all activities are carried out ethically and in compliance with
• Company’s Security, Compliance & HSE policies, Management System, relevant
• laws, regulations, standards, and industry practices and complies with the

Company’s Rules to Live By

·

Places

• Quality, Health & Safety, Security and protection of the Environment as
• core values while never intentionally placing employees, our processes,
• customers or the communities in which we live and work at risk
• ·

Seeks

• continual improvement in Health, Safety, Security & protection of the
• Environment, taking into account responsible care, process vulnerabilities,
• public, customer and employee inputs, knowledge and technology and best
• business practices to exceed customer expectations
• ·
• Supervisors & Managers should demonstrate effective safety
• leadership for the health and safety arrangements of all subordinates and for
• any persons visiting them while on the Company premises

QUALITY

• ·
• Responsible for being familiar with the Company's Quality
• policies and takes an active role in the compliance and improvement of Weatherford’s

Management System

• ·
• Maintains service quality as immediate priorities when working
• across all areas of the business and continually seeks areas for improvement

OPERATIONS

• ·
• Participates in all daily operations & safety meetings,
• toolbox, Job Hazard Analysis (JHA), and reports any issues promptly using the
• appropriate tools
• ·
• Maintains equipment, facilities and work area in a presentable
• and safe working conditions
• ·
• Monitor and analyzes data to recommend services and solutions
• ·
• Demonstrates knowledge & skills to perform work processes
• according to their role level experience & competence
• ·
• Performs job planning, preparation of tools & equipment,
• mobilization, job execution and submits all job-related data, not limited to
• job reports, WPTS data entry, observation cards while on-site, service tickets
• or logs with the required signatory, and any other documents required to
• successfully invoice the client within an acceptable time.
• ·
• Available on 24 hours call basis to respond to customer needs.
• ·
• Tests, operates & maintains tools & equipment as per
• work instructions, according to policies & procedures in safe and
• presentable working conditions against their level of training & competence
• ·
• Develops and maintains a positive relationship with clients to
• ensure repeat business
• ·
• Fully responsible for delivering superior Service Quality to the
• client
• ·
• Effectively manage inventory and supplies required at the well
• site
• ·
• Follows up failures with the R&M team and ensures failure
• reports are closed with clients
• ·
• Contribute, participate or lead equipment failure investigations
• that support Root Cause Analysis reports
• ·
• Where the level of the role requires, oversees, leads and
• mentors Field Operation crew members
• ·
• Senior level roles may act as technical advisors to management
• and they may interpret data for client representatives to optimize services
• ·
• Intermediate and Senior level roles will perform engineering
• checks while on client location. This may include hand calculations, updates of
• software computations, or new computations based on the latest data.
• ·
• Senior level Field Specialist will manage the installation of
• complex equipment and/or services in the field
• ·
• Performs other duties and activities safely as assigned by the
• supervisor within physical constraints of the job

COMMUNICATION

• ·
• Maintains effective communications with all key stakeholders
• both internal and where appropriate external
• ·
• Supervisors & Managers should clearly communicate
• expectations, roles and responsibilities to their reports

FINANCIAL

• ·
• All employees have an accountability to the organisation to be
• financially responsible whether they are in charge of a function budget or
• simply their own expenses
• ·
• Costs incurred should be within approved budget, processed
• within agreed time frames & following the relevant financial policy and
• procedure

PEOPLE & DEVELOPMENT

• ·
• Employees have a responsibility for developing their own careers
• within the Company including completing all necessary function, compliance
• & business standards training to enhance their knowledge, skills and
• experience
• ·
• Employees should engage on a regular basis with their line
• manager to discuss their personal performance, objectives and opportunities to
• enhance their skills and experience to support their career potential
• ·
• Supervisors are expected to actively engaging their employees to
• support talent management through Weatherford’s performance management process,
• including but not limited to talent assessments, succession planning &
• regular coaching opportunities
• ·
• Supervisors should collaborate with Human Resources &
• Training Development to drive strategies for the recruitment & retention of
• key personal & to foster an environment that supports the attraction &
• retention of a high performing talented workforce

VISION & LEADERSHIP

• ·
• Demonstrates leadership, ethical behaviour and adherence to
• Weatherford standards at all times

Experience & Education

REQUIRED

• ·
• 2 ½ - 4 years of experience in the Oil & Gas industry
• ·

High School Diploma

PREFERRED

• ·
• Technical Certificate from accredited Technical/Vocational

School

Knowledge, Skills &

Abilities

REQUIRED

·

Fundamentals of Mechanics, Electricity, Electronics, Pneumatics,

• and/or Hydraulics
• ·

Mathematics

·

Basic Physics and Chemistry

• ·
• Computer fundamentals
• ·
• Critical thinking, active learning & listening, complex
• problem solving
• ·
• Good reading and writing skills, strong judgment, and
• decision-making to be in line with policies & procedures
• ·
• Time management
• ·
• Quality Control Analysis to ensure the product meets required
• standards
• ·

Service Orientation

• ·
• Physically capable to undertake the tasks required to perform

the role

• ·
• Information & task ordering & ability to identify when a
• problem may occur and, where possible, to understand the solution
• ·
• Ability to react effectively and efficiently in operating tools
• and machinery
• ·
• Ability to imagine how tools and products will look when
• preparing for assembly, repair, or modifications
• ·

Mathematical Reasoning

Travel

• Requirement: This role may require domestic and potentially international
• travel of up to: 50-75%

JOB

DESCRIPTION SCOPE

• This job description’s purpose is to offer some details on the
• scope and depth of the role and its interaction with other roles with the
• organisation, through a focus on key criteria. It cannot capture the entire
• scope of the role. The document is generic in nature and offers consistency in
• role content from the early career level to more senior levels. The Company’s
• expectation is that the holder of the role understands and accepts that its
• expectations will be potentially greater from those in more senior roles than
• those at an early stage of their career. Responsibilities may well be greater
• and their decisions will have greater impact on the function and organisations
• performance. The Company reserves the right to amend the content of the job
• description to better reflect the changing scope of the role with or without
• notice.

HUMAN

RESOURCES ADMINISTRATION

CAREER

• PATH LEVEL
• EXECUTIVE I

• V Make

Selection

• Holds management
• accountability for a business, division, major geography, corporate function or
• major corporate sub-function. Develops, establishes & approves long terms
• strategy for the area managed
• MANAGEMENT I
• – V Make Selection
• Achieves goals
• through the work of others. Responsibilities inc; performance management, merit
• review, training & development. Focus is on managing others and applying
• operational or strategic management skills
• PROFESSIONAL I

• VII Make Selection

Applies a

• theoretical knowledge-base to work in order to achieve goals through own work.
• Characterised by specific functional expertise, typically gained through formal
• education. May provide guidance to others using technical expertise
• TECHNICAL I
• – V Level III
• Performs technical
• work, often in support of professional roles. Requires vocational training or
• the equivalent experience. Performs duties according to established procedures
• SUPPORT I
• – V Make Selection

Performs

• clerical or administrative work, requires vocational training or the equivalent
• experience and performs duties according to established procedures
• OPERATIONS I
• – V Make Selection

Performs

• operational, craft or manual tasks. Typically requires vocational training, apprenticeship
• or equivalent experience. Performs task according to established procedures.

GEOZONE

ADDENDUMS

The

• job description template is a generic document designed to improve the quality,
• consistency and accuracy of the information regarding the Company’s
• expectations for the position. Individual countries may have some regulatory requirements
• that are required to be included in the job description. Any specific country
• requirements are captured in their specific Geozone addendum, which should be
• issued to the employee with the job description document.