About The Role

Roles & Responsibilities

Liaising with Transfer Agent (TA) or Fund Management companies (FMC) for the contract note, statement, payment and other Trailer Fees & Platform Fees related queries on behalf of the clients of EUROCLEAR FUNDSPLACE.
Responsible for transaction commissions processing, reconciliation follow up, payments and reporting for Trailer Fees & Platform Fees.
Setup of Trailer Fees & Platform Fees agreement, calculation, reporting, payment, cash investigation using the main in-house system (Rebates Processing Client)
To maintain a strong data integrity within internal systems through validation and reconciliation between source data from TA/FMC, counterparts, and business service applications.
To provide high quality service experience, answering enquiries and resolving problems with the TAs or FMCs.
Seek operational improvements where possible, to facilitate take-on of additional activities through automation of existing activities.
Identify and challenge non-standard/exception-based processes to ensure a thorough risk assessment has been completed with corresponding controls in place prior to implementation
Participate in project(s) and conduct User Acceptance Testing (UAT) as required
Partner with various internal teams within EUROCLEAR FUNDSPLACE and business stakeholders to develop effective solutions and continually looking for ways to innovate to expand our service capabilities
Ensure all the activities are completed and delivered within agreed time frames and to uphold a high-quality standard.
Other ad-hoc tasks when assigned.