About The Role

We are currently recruiting for a Business Administrator to join our team in the Carlow office on a Maternity Leave Cover contract.

At FDC, our strength lies in our local presence. We work closely with clients in our communities, building trusted, long-term relationships that make a real difference to businesses, farms, families, and individuals.

The role will involve administration and operational support to a Financial Consultant. The ideal candidate will be a fast learner, enthusiastic, meticulous and proactive. You’ll join a supportive team where learning, growth, and progression are encouraged.

Responsibilities

Working closely with the Financial Consultant on client file management
End to end Client file and case management
Call handling (inbound and outbound)
Diary, phone and email management
Effective client data management for all project needs
Processing and overseeing new business applications
Ability to service queries on new and existing business
Manage relationships with product providers, underwriters and clients
Ensuring compliance, accuracy, and timeliness in all documentation and processes
Preparation of reports, quotes and file reviews
Maintain up-to-date and accurate customer records and databases
Address additional administrative or clerical duties as they arise
Utilise your knowledge of the local area to enhance customer interactions and support business activities

Key Competencies and Skills required

Previous experience in administrative or similar role within financial services or regulated environment
Demonstrate ability to manage complex tasks with minimal oversight
Strong interpersonal skills, with ability to handle confident information and sensitive information
A proven team player who can also work autonomously, demonstrating initiative
Proficient in Microsoft 365 suite
Good attention to detail and high levels of accuracy
Ability to multi-task
Excellent organisation skills with the ability to meet deadlines and prioritise workloads

FDC Benefits

Occupational Pension Scheme
Aviva Care
Death in Service benefit
Generous EAP programme
Income Protection
An employee driven charity fund
Bike to work scheme
Employee assistance program
Company events
Additional leave

Schedule: Monday to Friday

Job Type: Full-time, temporary Specified Purpose Maternity Leave Cover
Work Location: In person
FDC Financial Services is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce
FDC Financial Services Ltd is regulated by the Central Bank of Ireland