About The Role

We have an exciting mid shift opportunity available for Debt Collections Specialist . Work from home or the office – you choose!

When you join Yempo, you’ll receive the following fantastic benefits

Highly competitive salary – paid weekly!
HMO enrollment on commencement
Additional HMO dependents added each year of service
20 vacation days per year; 7 sick days
Annual performance bonuses and incentives
Annual salary reviews and increases
Free cooked rice, snacks and hot drinks
Company polo shirts provided
Fantastic, bright and cheerful open-plan work environment
Prestigious clients and highly professional and friendly co-workers

Your Responsibilities

Credit Control Expectations
Monitor and manage customer accounts to ensure timely payments.
Contact customers via phone and email to follow up on overdue invoices.
Any billing discrepancies stated by customers forward onto your line manager.
Maintain accurate records of all collection activities by updating a report that is provided.
Provide regular updates to management.
Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines .

Your Qualifications

E xperience in invoices, debt collecting and speaking with customers .
Strong communication and negotiation skills .
Target-driven and results-oriented
Proficient in MS Office (especially Excel)
Preferably with experience using Sage

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.