Business Analyst - Credit Decision Engine

Business Analyst - Credit Decision Engine

Taguig, Metro Manila, Philippines Consumer Lending

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About the Job

Location: Taguig

Corporate Title: Junior Officer to Senior Manager

Work Arrangement: On-site

Our Consumer Lending Team is looking for experienced professionals to join us in Taguig as Business Analyst - Credit Decision Engine.

In this role, you will drive the launch and continuous improvement of the Loan Origination Solutions system, ensuring automation of credit policies and loan approvals across Cards, Personal Loans, Auto Loans, and Mortgage Loans. You will also streamline credit processes by working with policy and operations teams, and execute new business strategies through system and process automation. Work closely with Business Leads, Credit Operations, and Credit Policy teams to optimize process flows while ensuring full compliance with policy, procedure, and functional requirements

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

Develop, modify, test, and debug source codes for software applications.

Translate credit policies into workable system parameters.

Prepare technical handbooks and documentation for design and source codes.

Identify and resolve bugs to ensure smooth system operation.

Prepare and maintain Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs).

Coordinate, design, deliver, and execute User Acceptance Testing (UAT) to ensure robust implementation of new processes, system enhancements, and production releases.

What we're looking for

Bachelor's Degree in Computer Science, Computer Engineering, or Information Technology.

Familiarity with the bank's end‑to‑end credit operations processes.

Strong project management skills, with 3–5 years of experience leading and managing projects.

Strong interpersonal skills with the ability to bridge communication between technical and non-technical stakeholders.

With knowledge of Project management tools or testing tools like Click Up, MS Project, Jira, HPQC

Basic knowledge of application development is a plus.

Analytical skills in creating and refining computer codes.

Solid problem-solving and critical thinking abilities.

Detail-oriented with strong documentation and analytical thinking skills.

Ability to scope, structure, and resolve complex issues with practical solutions.

Able to work independently and collaboratively in teams; prior team leadership experience is a plus.

What you can expect from joining our team

Career development and training opportunities

Competitive salary package and benefits

Performance-based incentives and recognition programs

Opportunities to work with and be mentored by industry experts

Defined career progression paths to guide your professional growth

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