Business Consultant

Total Number of Openings

1

Promotes and sells Chevron's products.

Manages group and employee work to align with corporate/department objectives. Direct reports are typically individual contributors. Working location: either HCMC, Vietnam or Hanoi, Vietnam.

Reporting to Direct & Indirect Sales Manager, responsibilities for this position may include but are not limited to

Sales and Business Development

• Manage & provide consultancy to the designated distributors.
• Develop and implement effective sales strategies to achieve sell-in and sell-out targets of the distributors which are assigned by the Company.
• Support distributors on MCP to improve DSP productivity.
• Identify and target potential customers in the assigned territory to generate new business opportunities.
• Conduct market research to understand customer needs, preferences, and competitors' activities.
• Present and promote our lubricant products to customers, highlighting their features, benefits, and competitive advantages.
• Ensure display of products at the outlets, the Company sales and promotion programs are properly implemented.
• Ensure Caltex brand in the assigned areas complies with the Company standards.

Relationship Management

• Build and maintain strong, long-lasting relationships with customers, distributors, and other stakeholders.
• Provide excellent customer service and support, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
• Conduct regular business reviews with distributors to identify opportunities for growth and ensure customer retention.

Territory Management

• Develop a thorough understanding of the assigned territory, including market trends, customer profiles, and potential growth areas.
• Plan and prioritize sales activities to maximize productivity and achieve sales objectives.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and adjust sales strategies accordingly.
• Collaborate with internal teams, such as marketing, supply chain, and technical support, to ensure seamless customer experience and effective product delivery.
• Handle, resolve problems and complaints including channel conflicts.

Reporting and Analysis

• Ensure accurate data in DMS.
• Provide sales forecast to ensure sufficient product supply in assigned areas
• Monthly do pricing in PMM system
• Prepare regular sales reports, and analysis for management, providing insights and recommendations for improvement.
• Stay updated on industry trends, market conditions, and product knowledge to enhance sales effectiveness and stay competitive.
• Ensure credits granted to distributors and collected from distributors in accordance with Company policy.

Competency development

• Accountable for personal development plan to enhance competencies continuously
• Coach and develop the distributor sales team to build the competencies required to deliver the business plan.

Requirements

• Matured Vietnamese with Bachelor's Degree in business, marketing, engineering, or mechanical.
• Proven track record of success in lubricants sales, FMCG or a similar field, with a minimum of 5 years of experience.
• 2-3 years of B2C (indirect) sales experience in a multi-national company is an advantage.
• Excellent communication and interpersonal skills with the ability to build rapport with customers and negotiate effectively.
• Self-motivated, results-driven, and able to work independently as well as part of a team.
• Strong business acumen and understanding of market dynamics.
• Ability to adapt to changing market conditions and work in a fast-paced, dynamic environment.
• Technical knowledge of lubricants and related products is a plus.
• Fluent in English and Vietnamese, both speaking and writing.
• Computer literacy (MS Word, excel, Power Points, DMS, PMM, IBP).
• Ability to travel.

Chevron participates in E-Verify in certain locations as required by law.