About The Role

The Event Account Lead is responsible for providing frontline leadership and operational support for janitorial staff during stadium events, concerts, and special functions. This entry-level leadership position oversees cleaning operations before, during, and after events while ensuring the venue remains clean, safe, and guest-ready.

Pay: $21.00-$23.00 an hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Lead and support janitorial team members during assigned events and shifts.
Assist with staffing assignments, work distribution, and operational coverage.
Conduct pre-event, during-event, and post-event inspections of assigned areas.
Ensure cleanliness standards are maintained throughout:
Seating areas
Concourse areas
Restrooms
Suites and premium spaces
Offices and common areas
Exterior grounds and entry points
Monitor productivity and provide direction to team members as needed.
Promote a safe work environment and ensure compliance with safety protocols and company policies.
Train and coach employees on proper cleaning techniques, equipment usage, and service expectations.
Respond professionally to manager, client, and guest requests.
Assist with supply and equipment inventory management.
Complete reports, inspections, and other required documentation.
Support management with special projects and event-related operational needs.
Perform cleaning duties alongside team members when necessary.
High School Diploma or equivalent.
Must be bilingual in English and Spanish.
Minimum one year of janitorial, custodial, housekeeping, facilities, or related experience.
Strong communication and interpersonal skills.
Ability to work in a fast-paced event environment.
Ability to work evenings, weekends, holidays, and special events.
Reliable transportation and dependable attendance.

Preferred

Previous lead, crew leader, trainer, or supervisory experience.
Experience working in a stadium, arena, convention center, entertainment venue, airport, hospitality, or similar high-volume environment.
Knowledge of cleaning equipment, floor care, and janitorial best practices.
Experience managing teams in customer-facing environments.

Knowledge, Skills, and Abilities

Demonstrated leadership potential and willingness to learn.
Ability to motivate and coach team members.
Strong problem-solving and decision-making skills.
Excellent customer service mindset.
Ability to multitask and prioritize in a dynamic environment.
Strong attention to detail and commitment to quality.
Ability to communicate effectively with employees, management, and clients in both English and Spanish.