[Wattpad] Human Resources Generalist

Wattpad’s vision is to entertain and connect the world through stories. A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us!

Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. To read more about our family of Brands, check out our website here.

Wattpad follows a hybrid work model, with employees working from our vibrant downtown Toronto office 3x per week.

We're looking for an HR Generalist to help shape how employees experience our workplace from their first day through every milestone after. You'll curate the moments that make people feel welcomed, recognized, and connected, while also building the operational HR foundation that keeps our Wattpad HR team running smoothly.

If you are someone who is excited about creating memorable employee moments and wants to grow a well-rounded HR skill set, this role could be a great fit for you. We’re looking for someone who can take initiative and take an employee-focused approach in this role!

What You'll Do

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• Serve as the first point of contact for managers and employees regarding all aspects of employment and the employee lifecycle
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• Manage HR processes and interpret HR policies, ensuring a clear and consistent approach
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• Lead the employee experience by drafting communications, coordinating events, and administering calendars
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• Manage the onboarding experience, including: orientation sessions, first-week programming, and check-ins that help new employees ramp up
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• Manage the off-boarding experience, including all HR processes and conducting exit interviews
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• Manage and administer employee leaves, accommodations, and initial employee relations inquires
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• Support cyclical People processes (performance reviews, engagement surveys, compliance tasks) with scheduling, tracking, and reporting

Required Qualifications

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• 2-4 years of experience in HR, people operations, employee experience or talent acquisition.
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• Ability to communicate in a confidential and clear manner with employees and managers.
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• Experience with an HRIS (e.g, ADP Workforce Now, BambooHR)
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• Strong written communication skills: you can write a crisp, warm employee announcement without heavy editing.
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• Organized and reliable: you juggle multiple programs, deadlines, and budgets without letting things slip.
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• Strong attention to detail and follow-through.
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• Experience working in a fast-paced, high-growth environment.
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• Discretion and good judgment with confidential information.

Nice To Haves

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• Experience managing vendors or program budgets.
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• Familiarity with immigration processes including LMIAs and work permits.
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• Strong understanding of employment standards.
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• Ability to interpret HR policies.
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• Working toward CHRP designation or equivalent.