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Testing Invigilator

sait · Calgary, AB, Canada

Operations ManagementExternal listingtemporary6 days ago

About The Role

SAIT’s Student Services department unlocks learner potential within a vibrant campus culture. Join a team driven by student success, offering holistic services from academic support and counselling to financial advising and social engagement.

The Opportunity

Job classification: A5902 - Office Assistant II

# of positions: 4

Hourly Rate: $22.68

Placement is typically based upon a review of skills, experience, and internal equity.

Position End Date: April 30, 2027

Deadline to apply: 4:00PM, August 31, 2026

Testing Services is seeking a reliable, compassionate, and detail-oriented Invigilator/Office Assistant to support both accommodated and non-accommodated testing environments. This role plays an important part in supporting student success by helping create a secure, respectful, and inclusive testing experience for all students, including neurodiverse students and students with disabilities.

The successful candidate will assist with exam invigilation, student support, front-line customer service, and tutoring and administrative duties while maintaining academic integrity and confidentiality. This position requires professionalism, adaptability, patience, teamwork and the ability to remain calm in fast-paced or high-stress situations.

This is a part-time role working 5-30 hours per week based on operational needs. We are particularly seeking candidates with availability to work up to 30 daytime hours per week, including regular availability between 10:00am to 2:00pm, as well as evenings and weekends as required.

How you'll contribute

Exam Invigilation and Student Support

  • Invigilate in-person, accommodated, and non-accommodated exams following established procedures and academic integrity standards.
  • Verify student identification, complete check-in/check-out procedures, monitor testing spaces, provide instructions, assist students during approved breaks, and respond appropriately to testing concerns or irregularities.
  • Support approved accommodations including reduced distraction environments, adjusted start times, assistive technology, readers, scribes, and other accommodation requirements.

Administrative and Organizational Support

  • Prepare, organize, distribute, scan, and securely store examination materials. Monitor and enter information into RegisterBlast and other systems.
  • Assist with exam scheduling, room preparation, accommodation setup, database entry, and maintaining accurate documentation and records. Provide support to tutoring Services as necessary.

Customer Service and Communication

  • Respond to inquiries from students, instructors, and staff in person, by phone, and by email.
  • Provide clear and professional communication regarding testing procedures, accommodations, booking processes, and exam-related concerns, and tutoring support. Implementing exam payments.

Team Collaboration and Operational Support

  • Work collaboratively with Testing Services staff to support daily operations, room setup, exam preparation, and peak final exam periods including evenings and weekends.
  • Assist with general office duties and maintaining organized testing spaces.

What you bring

  • Certificate or Diploma in Office Administration, Disability Studies, Educational Support, or a related field is preferred.
  • 1 year of experience in administration, customer service, team environment, invigilation, education, or student support in a post-secondary or similar environment.
  • Previous experience in test invigilation or testing services is an asset.
  • Experience interacting with individuals with disabilities, medical conditions, and/or neurodiverse individuals.
  • Strong communication skills, both written and verbal.
  • Excellent organizational and time management skills.
  • Proficiency with Microsoft Office, assistive technology, and online systems.

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