TCM / TPM Associate- Consumer Health

1. Trade Claims Processing

• Receive, review, and validate customer trade claims.
• Verify claims against approved schemes, contracts, promotions, rebates, and trade agreements.
• Ensure complete supporting documentation is available before processing.
• Process credit notes, deductions, rebates, and settlements within defined SLAs.

1. Claims Validation & Controls

• Validate customer eligibility, promotion period, volumes, rates, and commercial terms.
• Identify duplicate, incorrect, or non-compliant claims.
• Escalate disputed or exceptional claims for approval.
• Maintain proper audit trail and supporting documentation.

1. Financial Accounting & Reconciliation

• Support monthly trade accrual review and reconciliation.
• Ensure claims are adjusted against appropriate accrual balances.
• Coordinate with Finance to ensure accurate GL coding and accounting treatment.
• Assist in month-end and year-end closing activities relating to trade spends.

1. Dispute Resolution

• Coordinate with Sales, Commercial, Customer Service, and Finance teams to resolve claim disputes.
• Track open claims and ensure timely closure.
• Follow up with customers for missing documentation or clarifications.

1. Reporting & Analytics

• Prepare periodic reports on:
• Claims received and processed
• Aging analysis
• Rejected claims
• Outstanding deductions
• Trade spend utilization
• Identify trends and recommend process improvements to reduce claim cycle time and errors.

1. Compliance & Governance

• Ensure adherence to company policies, trade agreements, and SOX/internal control requirements.
• Support internal and external audits by providing claim documentation and reconciliations.
• Highlight potential risks, leakages, or control gaps.

B.Com / M.Com / MBA / CA Semi Qualified / CMA Semi qualified