Manager

• Handle minimum 8 to 10 team members
• Communication should be strong to interact with Team members, clients and manager. ? both verbal and written
• Should be demonstrating leadership skills and represent the calls and team.
• Should be having knowledge about TLM config(all components) /ETL/Support function.
• Good Team player and should be providing SME level support to team
• Willingness to adopt new technology and business process
• Understand requirement or related documents
• Should be a backup for the AVP
• Should be able to troubleshoot environment, data control and operational issues.
• Encourage and help team to take initiative to Automate and streamlining the process using scripts and scheduling tool
• Provide regular progress updates to the functional manager/ team Manager.
• Should have good client and management exposure
• High potential to deliver defect free service
• Should demonstrate proactive actions to highlight issues and risks
• Should have exposure to conduct meetings, client relationship etc
• Good understanding of SDLC process
• Should have good analytical skill
• Unix and SQL knowledge is good to have for analysis
• Must have exposure to handling small team.
• Should be subject matter expert in domain and should have management exposure
• Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution.
• Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
• Highlights performance issues within the team, where appropriate, to drive for high performance

Key Skills

• Experience of TLM configuration toolkits e.g. TLM Control, Smart Studio, Recon Admin, Smart schema
• Must have Worked on TLM Recs Premium 3.x
• Good SQL and SQL script programming
• Good UNIX and UNIX script programming
• Good RDBMS knowledge is required
• Good understanding of Production Support with ITSM certification
• AWS knowledge is required

Desirable Skills

• Minimum 10+ years of experience.
• Relevant experience in one or more specific technical areas, reconciliations experience will be an added advantage.
• Ability to work in virtual teams and in matrix organizations
• Ability to work in fast paced environment, keep pace with technical innovation.
• Open minded, able to share information, transfer knowledge and expertise to team members.

• Experience​
• 10 + years of experience