Engine Field Service Technician (Basemine 14x14)

We are looking for a talented Field Service Diesel Engine Technician / Mechanic (Basemine 14x14) to join our team specializing in engine repairs for our Distribution Business.

Basemine 14x14

In this role, you will make an impact in the following ways

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements
• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

To be successful in this role you will need the following

• (Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.
• (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
• Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
• Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.
• Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
• Locally valid driving permit

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

• Vocational diploma from relevant technical institution
• Locally valid driving permit
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with engine products
• Customer service experience
• This is a basemine position
• 14 x 14 dayshift/nightshift rotation
• D&A testing required
• HET offroad certificate