About The Role

Responsible for providing medical support and first aid services to Team Members and guests when required.
Ensures the effective operation of the hotel medical unit in accordance with Hilton standards, legal requirements, and health & safety procedures.
Supports Team Member health and well-being by providing basic medical assistance, coordinating medical appointments, and following up on occupational health processes.
Works closely with the Human Resources Department regarding medical procedures, work accidents, health records, and preventive health practices.
Maintains confidentiality and professionalism regarding all medical information and Team Member records.
Provide first aid and basic medical support to Team Members, including injections, wound care, and other necessary medical assistance within the scope of responsibility.
Arrange doctor appointments and medical consultations for Team Members requiring further medical evaluation or treatment.
Provide approved medication support for minor health complaints such as headaches or toothaches when medical consultation is not required.
Respond to emergency medical situations by preparing required documentation and coordinating hospital transfers with the approval of the Human Resources Department.
Support the preparation and follow-up of work accident reports in coordination with the Human Resources Manager.
Provide medical assistance and support in case of guest health-related requests.
Maintain sterile and hygienic conditions within the hotel medical unit.
Maintain, update, and securely store Team Member medical records and health cards.
Follow up on required medical examinations and health check-ups, including F&B Team Member medical controls.
Manage the distribution of medicines and medical supplies to departments according to the established schedule.
Monitor medical stock levels and coordinate monthly purchasing of required medicines and supplies.
Inspect and maintain all First Aid Kits located throughout the hotel, including Kitchen, Housekeeping, Time-Keeper, Engineering, and Stewarding areas.
Ensure First Aid Kit inspections are recorded in the relevant logbooks.
Train and coordinate designated Team Members from other departments to provide basic medical support during absence or annual leave periods.
Maintain accurate medical documentation and ensure confidentiality of all health-related information.
Support Human Resources initiatives related to Team Member health, safety, and well-being.
Comply with all Hilton International policies, procedures, and standards.
Perform any other reasonable duties assigned by the Human Resources Manager or Management.
Bachelor’s degree or relevant qualification in Nursing.
Valid nursing license and authorization to practice according to local regulations.
Previous experience in occupational health nursing / workplace nursing is preferred.
Proven experience in providing workplace health services, employee medical support, and health & safety practices.
Knowledge of first aid procedures, emergency response, and occupational health requirements.
Ability to maintain accurate medical records and handle confidential information.
Strong communication and interpersonal skills with the ability to interact effectively with Team Members at all levels.
Ability to work independently, prioritize tasks, and respond effectively in emergency situations.
Good organizational skills and attention to detail.
Ability to comply with Hilton standards, policies, and procedures.