Space Underwriter Support (Test Job)

INTRODUCTION

• elseco is a high technology specialty insurance underwriting agency and
• Lloyd’s Coverholder.
• elseco underwrites on behalf of circa. 60 insurance and reinsurance
• companies including Lloyd’s syndicates. elseco is headquartered in the Dubai
• International Financial Centre (DIFC) (Dubai, UAE) and is regulated by the
• Dubai Financial Services Authority (DFSA). The company employs some 70
• professionals with regulated offices in Dubai, London, Zurich, Paris and
• Washington DC.
• The company started 14 years ago with space insurance and has since
• diversified into aviation and energy insurance as well.
• elseco’s latest evolution is the development of its technology “Platform”,
• namely “ATOM”. It sits at the very core of the company and is seen as business
• critical to the company’s future success and growth plans.

JOB PURPOSE / MANDATE

• Reporting to the Head of Energy, the Energy Underwriting Support will handle a
• wide range of underwriting administrative and procedural tasks, coordinate
• within the company, work alongside Client Advocates and Dubai-based
• Underwriters, and ensure all deadlines are met.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Process accounting aspects associated with underwriting, such as premium

reconciliation and tracking, premium aging, and updating systems.

• Assist underwriters in processing all contract documentation accurately and

on time.

• Verify pool members’ subjectivities and conduct database checks to support

underwriters.

• Ensure the accuracy, completeness, and currency of data in elseco’s

underwriting systems, both existing and new.

• Coordinate and oversee the training of Underwriting Support team members.

elseco

• Upon receiving policy documentation, book the policy in the Policy

Operating System.

• Perform compliance checks relevant to each specific policy.
• Ensure all policies are booked with utmost attention to detail in the Policy

Operating System or any designated system.

• Confirm that slips are signed as instructed by the underwriter, sent to the

• producer/broker, and appropriately filed, including slips, wordings, closings,
• email communications, and technical notes.

• Scan and send documents to brokers, producers, or cedents.
• Support Client Advocates and underwriters in managing and reporting

• country and regional aggregates, including data entry into elseco’s
• aggregation control systems and coordinating external partners while qualitycontrolling
• their services.

• Upon receiving signed line confirmations from brokers, liaise with their

accounting teams regarding the final premium calculations.

• On receipt of closings, confirm that the booked premium matches the

• premium indicated in the closings and that the confirmed line aligns with the
• line detailed in the closings.

• Ensure all policies are booked within 24 hours of confirming the signed line.
• Process and send endorsements within 24 hours and update them in the

Policy Operating System.

• Maintain both hard and soft copies of all endorsements.
• Print and present new/renewal slips, endorsements, and relevant emails to

Client Advocates and/or Dubai-based underwriters.

• Resolve reconciliations with brokers and ensure no outstanding balances

persist beyond one month.

• Generate reports from the Policy Operating System or any new system as

required.

• Collaborate with the Finance team to address aged debt and uncorrelated

cash discrepancies.

• Undertake any additional tasks assigned by Client Advocates and/or Dubaibased

underwriters.

• Prepare reports and management information (MI) for Head Line of Business

weekly team meetings and monthly updates.

• Maintain a log of exceptions or errors related to data entry, documentation

• completeness, and compliance.
• Minimum of 3 years’ relevant experience in insurance accounts,
• underwriting and claims support administration

• Qualification: Degree or diploma in a financial, mathematics or

accounting related subject or professional qualification in insurance, eg. CII

• Computer literacy: Microsoft office
• Highly numerate
• Access, SQL and VBA knowledge is a plus
• General attitude: problem solver, self-driven and motivated to get a job

• done well. The role requires to be confident and to have the ability to
• operate in a dynamic and multicultural environment

• Communication: perfect English is a must. Articulate. Ability to

communicate to all levels well

• Attention to detail, good judgement, and a hands-on approach are

required

• Manage and provide guidance to Energy Underwriting Support Team

• colleagues, ensuring the team operate as a cohesive team and meeting
• internal deadlines set by senior colleagues.

• Team player and willingness to get on and succeed.