Operations & Customer Relations Officer

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.

Responsibilities

• Oversee day‑to‑day client operations.
• Coordinate with logistics teams to ensure timely deliveries.
• Resolve customer issues promptly and professionally.
• Maintain compliance with trade regulations.
• Prepare reports on operational performance.

Qualifications

• Background in logistics operations or customer service.
• Strong organizational and communication skills.
• Ability to handle cross‑functional coordination.
• Detail‑oriented with problem‑solving abilities.