About The Role

Purpose of the role

We are seeking a driven and passionate International Logistics Coordinator to join us full-time within our supply chain office based in Laverton.

In this role, you will be responsible for driving a process of import logistics management for a retail brand and you will be focusing on operations at the origin ports. You will also support the logistics function and merchandisers by communicating exceptions and delays to the stakeholders and minimising additional charges.

Key responsibilities

Manage bookings of import orders from consolidation warehouse and individual suppliers.
Communicate clearly to the buying merchandise teams on any delays or exceptions.
Ensure communication with freight forwarders and suppliers is clear and concise.
Manage shipping calendars to ensure a reasonable delivery timeframe sits with actual transit time.
Understand the retail logistics process and provide guidance on shipping process and timeframe to internal and external stakeholders.
Maintain an active communication channel with the merchandise and planning team – reviews wherever necessary.
Oversee the customs clearance process, liaise with freight forwarders and custom agencies to resolve any issues and assist with any shipment delays.
Generate reports to the internal and external stakeholders.
Escalade any issues or delays.

Who We Are Looking For

Experience in a similar role within supply chain/logistics
Attention to detail, structured/organised, solution/outcome orientated, resourceful and timeline driven
A flexible approach to scope and prioritization of work
Excellent written and verbal communication and a proven ability to communicate with key stakeholders across the business in an effective and timely manner
Advanced Excel skills and experience with reporting
Experience with SAP as advantageous