Assistant Manager - AML Transaction Monitoring

Job Purpose: To support the MLRO function in executing Mashreq Digital Bank Pakistan’s AML Transaction Monitoring and Customer Due Diligence (CDD) framework by reviewing alerts, conducting investigations, and ensuring compliance with SBP AML/CFT/CPF Regulations and Mashreq Group standards.

Key Result Areas

Risk Mitigation

• Review and analyze alerts generated by AML Transaction Monitoring systems for retail and business banking customers.
• Conduct initial investigations, gather supporting documentation, and determine alert disposition in line with internal SOPs.
• Escalate potential suspicious activity to Senior Manager for STR/SAR consideration.
• Ensure timely completion of alerts within defined SLAs and maintain quality standards.
• Assist in periodic tuning and testing of AML scenarios and thresholds.
• Support implementation of new monitoring scenarios, including country-specific risk indicators.
• Perform periodic and event-driven CDD reviews for high-risk customers, including PEPs and DNFBPs.
• Validate source of funds and source of wealth documentation as part of Enhanced Due Diligence (EDD).
• Ensure CDD records are complete, accurate, and updated in line with SBP regulations and Mashreq Group standards.
• Liaise with Business and Operations teams to obtain additional information required for CDD reviews.

Processes

• Review and disposition Transaction Monitoring alerts in accordance with approved procedures, risk-based methodology, and defined service level agreements.
• Perform customer activity analysis by reviewing account behavior, transactional patterns, KYC information, and supporting documentation.
• Maintain complete and accurate case records, investigation notes, and audit trails within the designated case management system.
• Coordinate with Business, Operations, Customer Service, and Technology teams to obtain information required for investigations and CDD reviews.
• Support identification of emerging financial crime risks and provide recommendations for enhancement of monitoring rules and controls.
• Assist in the preparation of management information (MI), regulatory data requests, and periodic reporting relating to AML investigations and CDD activities.
• Ensure timely escalation of unusual or suspicious activity in accordance with internal reporting and governance procedures.
• Contribute to system testing, user acceptance testing (UAT), scenario tuning exercises, and implementation of AML monitoring enhancements.

Governance

• Ensure adherence to SBP AML/CFT/CPF Regulations and Mashreq Group AML policies.
• Participate in internal reviews and audits related to AML and CDD processes.
• Contribute to process improvements and compliance projects as assigned.

Knowledge, Skills and Experience

Behavioral Skills

• Strong analytical and investigative skills.
• Ability to work under pressure and meet deadlines.
• Effective communication and collaboration with stakeholders.
• Self-motivated and detail-oriented.

Technical Competencies

• Good understanding of AML/CFT risks and SBP regulatory requirements.
• Familiarity with AML monitoring systems and case management tools.
• Knowledge of CDD/EDD processes and documentation standards.
• Ability to document investigation rationale clearly and accurately.

Experience

• Bachelor’s degree in Finance, Business, Economics, or related field.
• Preferably CAMS certified.
• 3–4 years of experience in AML Transaction Monitoring and CDD reviews.