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Office Operations Assistant
shyftlabs · Toronto, ON, Canada
About The Role
Key Responsibilities
Facility & Supply Management
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- Maintain a clean, organized, and welcoming office environment and common storage areas.
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- Monitor inventory levels, restock supplies across office and kitchen areas, and place timely reorders.
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- Research vendors, gather quotes, and assist with cost-effective procurement of office supplies and services.
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- Coordinate routine maintenance requests and service calls with building management and external vendors.
Administrative & Front Desk Support
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- Greet visitors, manage guest check-ins, and direct incoming phone, email, and front-desk inquiries.
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- Receive, sort, and distribute incoming mail, packages, and courier deliveries.
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- Perform routine data entry, document scanning, filing, and digital record organization.
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- Run occasional local operational errands as needed (e.g., picking up supplies, postal runs).
Meetings, Events & Logistics
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- Prepare meeting rooms, ensure AV equipment is functional, and arrange catering for internal/external meetings.
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- Manage daily office snacks, team lunches, and beverage inventory.
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- Assist in planning, setting up, executing, and cleaning up after company events and team celebrations.
Team & Onboarding Support
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- Assist with new employee onboarding by preparing physical workstations, assigning access badges, and assembling welcome kits.
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- Support various departments with ad-hoc operational tasks and special administrative projects as assigned.
Qualifications & Requirements
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- Education: Currently pursuing or recently completed a degree or diploma in Business Administration, Communications, Hospitality, Office Administration, or a related field.
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- Proactive Mindset: Highly organized, detail-oriented, and able to take initiative on tasks without constant supervision.
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- Communication Skills: Excellent written and verbal communication skills with a customer-service-oriented attitude.
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- Tech Proficiency: Familiarity with basic office software (e.g., Google Workspace, Slack, Zoom).
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- Adaptability: Strong ability to prioritize tasks, multitask, and problem-solve in a changing environment.
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- Physical & Logistical: Ability to lift up to 25 lbs (for supply deliveries) and reliability for local operational errands.
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