Cashier (Cooper's Town Abaco)

JOB SUMMARY

This is a key role within the Company. This role is responsible for assisting with the daily operation of the company store location, accurately receive and disburse any and all monies in the web café and process customer’s transactions efficiently.

• Greeting customers
• Opens store promptly at 7:00am
• Acknowledges the customer entering and leaving the store
• Processing transactions
• Ensures float is correct: Counts cash in drawer at the start of the shift and end of every shift
• Receives cash for deposits and accurately posts transaction to correct account ensuring that cash received is correct in amount and not counterfeit in quality
• Posts customer’s requested transactions ensuring accuracy when posting and correct cash is received and the correct change issued
• Processes cash payouts ensuring tickets are verified using the system and correct cash is paid out
• Processes withdrawals for clients and pays out the correct cash amounts
• Issues receipts with ALL customer transactions
• Balances shift transactions; ensuring the cash collected is secured and correct. After balancing process, it is secured in a deposit bag and dropped in the cash safe
• Ensures appropriate float is maintained at the store and transferred to next cashier
• Contact Supervisor with any issues that are not correctable from training received or which falls beyond the scope of the Cashier Job Portfolio
• Customer Service
• Conveys superior, friendly and helpful service in a professional manner

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• Provides accurate information to customers
• Answers customers questions and provides information on store policies
• Report any problems related to interruptions of services provided by the company to Supervisors for correction
• Resolve customer complaints or directs customer's appropriately and follows up to ensure issues are resolved
• Answering phone
• Answers using the company's greeting and training provided
• Speaks clearly and distinctly
• Uses all functions of phone (hold, transfer, etc.) appropriately and in knowledgeable and customer friendly manner
• Take messages accurately and completely: be sure to convey the messages to appropriate personnel and in a timely manner
• Maintaining store
• Arrive at work 15 minutes prior to shift and as prescribed
• Ensures store is cleaned at the end of each shift
• Performs periodic spot checks to ensure store is maintained in a tidy manner
• Ensures concession items are neatly displayed and available for customer use
• Vendor orders and deliveries of supplies are accurate in the absence of a Supervisor (i.e. for every bottle of water taken, one is received)
• Any other duties
• Follow through on the directives provided in store memos and notices issued
• Attend meetings and training sessions hosted by the company

Any other duties management may assign from time to time