Head - IT Infrastructure

Key Responsibilities Strategic Leadership - Develop and execute long-term infrastructure strategies aligned with business objectives. - Lead digital transformation initiatives including cloud adoption, automation, and infrastructure scalability. - Collaborate with cross-functional teams to ensure infrastructure supports enterprise applications and services. Infrastructure & Cloud Management - Oversee the architecture, deployment, and lifecycle management of private cloud environments (e.g., VMware, OpenStack). - Manage data centers, server farms, storage systems, and virtualization platforms. - Ensure high availability, disaster recovery, and business continuity planning. Network & Security Operations - Design and manage enterprise network architecture including LAN/WAN, SD-WAN, and MPLS. - Administer firewalls, routers, switches, load balancers, and VPNs. - Implement robust cybersecurity frameworks and ensure compliance with regulatory standards (e.g., ISO 27001). Operational Excellence - Define and monitor SLAs, KPIs, and performance metrics for infrastructure services. - Drive automation and standardization across infrastructure operations. - Manage vendor relationships, procurement, and contract negotiations. Team Leadership - Lead and mentor a team of infrastructure engineers and network specialists. - Promote a culture of innovation, accountability, and continuous learning. - Provide technical guidance and career development support. Required Skills & Competencies Technical Skills - Cloud Platforms: Deep expertise in private cloud (VMware, OpenStack), hybrid cloud integration, and cloud orchestration tools. - Server & Storage: Strong knowledge of server architecture, virtualization (VMware, Hyper-V), SAN/NAS storage systems. - Networking: Advanced understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and network segmentation. - Security: Experience with enterprise-grade firewalls (Palo Alto, Fortinet), IDS/IPS, endpoint protection, and SIEM tools. - Automation & Monitoring: Familiarity with tools like Ansible, Terraform, Nagios, Zabbix, SolarWinds, and scripting (Python, PowerShell). - Telecom Infrastructure: Hands-on experience with telecom-grade networking, OSS/BSS systems, and carrier-grade hardware. Leadership & Soft Skills - Strategic thinking and ability to align technology with business goals. - Strong project management and stakeholder engagement capabilities. - Excellent communication, negotiation, and decision-making skills. - Proven ability to lead cross-functional teams and manage large-scale infrastructure projects. Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - 20+ years of experience in IT infrastructure, with at least 5 years in a senior leadership role. - Telecom industry experience is mandatory. Preferred Certifications - Cisco Certified Network Professional (CCNP) or equivalent - VMware Certified Professional (VCP) - Certified Information Systems Security Professional (CISSP) - ITIL Foundation or higher