Assistant Manager – Wealth Segment – Alternate Channel (Tele Sales) - Mumbai - Lodha (I-Think Techno Campus)

Key Objective of the Job: To manage and develop Tele calling & Client experience verticals for wealth business. This will include overall management of P&L of tele sales, call center resources, facilities, training & development of the team, driving processes and operations, ensuring quality and attain desired business objectives from tele sales channel and drive Client experience. Major Deliverables: 1. Manage Call center function & ensure business objectives 2. Train, mentor, direct the call center team and in house calling team 3. Drive Wealth Client Experience team 4. Achievement of sales & business targets of the unit