Admission Coordinator- OVERNIGHTS

• The Admissions coordinator is responsible for assisting in screening applicants to healthcare
• programs and facilities by maintaining admittance guidelines, obtaining applicant information,
• completing admissions process, and resolving potential patient dissatisfactions.
• The Admissions coordinator is often the first point of contact for people and their families
• potentially coming to our facilities. The employee must be friendly and comforting. The
• employee often assists the Business Development team with referring prospective clients and
• building relationships with other facilities. They also facilitate questions between clients and
• their families and educate and alleviate any concerns they may have about the admission process
• and facility information.

Admissions Coordinator

• Conduct initial telephonic intake process professionally and efficiently
• Carry out phone screening with compassion and respect, providing encouragement
• Perform Verification of Benefits (VOB) immediately upon creation of a lead
• Record all activity accurately and diligently
• Coordinate with respective facility to inform of all upcoming admissions
• Arrange transportation to facility for any future admissions, if necessary
• Follow up on all open potential leads

What We're Looking For

• High School diploma or GED preferred
• Excellent interpersonal and communication skills
• Dignified and compassionate character
• Strong multitasking skills and sound judgement

JOB REQUIREMENTS

• At least one year experience in the substance abuse treatment industry
• Strong professional references attesting to a high degree of clinical judgement, customer

service, punctuality, and professionalism.

• Valid driver’s license
• Ability to pass pre-employment requirements: Criminal Background Clearance, Negative Drug

Screen and provide required documents.