.NET Production Support Engineer

• .NET Production Support Engineer
• at Qode

HybridSouth Carolina, South Carolina, United StatesFull-time

• Posted 1 day ago
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Description

Job Title

.NET Production Support Engineer (Dynatrace & SQL DBA)

Location

Fort Mill, SC (Onsite/Hybrid options may be discussed)

Employment Type

Full-Time Employee (FTE) or Contract – both options open

Role Overview

We are seeking a highly skilled .NET Production Support Engineer with strong expertise in Dynatrace monitoring and SQL Database Administration (DBA). The ideal candidate will be responsible for ensuring the stability, performance, and reliability of production applications, while proactively identifying and resolving issues.

Key Responsibilities

• Provide production support for .NET applications, ensuring high availability and performance.
• Monitor application health and performance using Dynatrace; analyze logs, metrics, and traces to identify root causes.
• Perform SQL DBA activities including database monitoring, performance tuning, backup/recovery, and troubleshooting.
• Collaborate with development teams to resolve application defects and optimize performance.
• Implement proactive monitoring, alerting, and automation to reduce downtime.
• Participate in incident management, root cause analysis, and post-mortem reviews.
• Document support processes, troubleshooting steps, and best practices.
• Work closely with cross-functional teams (Dev, QA, Infra, Cloud Ops) to ensure smooth production operations.

Required Skills & Experience

• Strong hands-on experience in .NET application support (C#, ASP.NET, MVC, Web API).
• Proven expertise with Dynatrace (configuration, dashboards, alerts, troubleshooting).
• Solid background in SQL Server DBA (queries, stored procedures, indexing, optimization, backups).
• Experience in incident management and working in 24x7 production environments.
• Knowledge of Windows Server environments and IIS.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications

Exposure to cloud environments (Azure/AWS) for application hosting and monitoring.

Familiarity with ITIL processes (incident, change, problem management).

Experience with automation tools for monitoring and support.

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Qode is dedicated to helping technical talent around the world find meaningful careers that match their skills and interests. Our platform provides a range of resources and tools that empower job seekers to take control of their careers and connect with top employers across a variety of industries. We believe that every individual deserves to find work that they're passionate about, and we are committed to making that vision a reality.

Qode's team of experienced professionals is passionate about creating a better world of work by providing innovative solutions that improve the job search process for both job seekers and employers. We believe in transparency, trust, and collaboration, and we strive to build strong relationships with our customers and partners. Through our platform, we aim to create a more engaged and fulfilled global workforce that drives innovation and growth.