Regional Customer Success Manager Leader

Regional Customer Success Manager Leader

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Job Openings Regional Customer Success Manager Leader

About the job Regional Customer Success Manager Leader

Job Description

Require an enthusiastic and a talented person who thrives in enterprise software sales and can

• Be the Single Point of Contact for Customer Success in respective region in Indonesia, Malaysia, Singapore and manage relationships with senior leadership of customers
• Grow base customer revenue and create net new opportunities.
• Conceptualize and implement strategies with a view to expand existing relationships for company products / services.
• Work with company Solution Architects to fine tune and present solutions to customers
• Ensure Time bound Revenue book and collection of receivables.
• Grow and build CSM team in the region as may be required from time to time.

Skills & Experience

An enthusiastic and talented person who thrives in enterprise sales and can

• Align with customers and company to create a joint vision of the future
• Empathy with customer.
• Be consistent and detail oriented
• University Degree with at least 15 to 18 years of sales/consulting experience.
• Experience in SaaS, B2B, and retail selling, preferably from Oracle or SAP partners.
• Creativity in solving complex problems.
• Is an outgoing person and team player who enjoys working in a team environment

Work Setup

Work shift: Dayshift

Setup: Hybrid - Depending on clients requirement, must be willing to do client visits)

Location: This role is open to candidates from Indonesia or Malaysia. Must be willing to travel, as this position will involve extensive travel.

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