Front Desk Officer

• Greet all visitors, guests, and employees with a warm, professional, and branded B.TECH welcome.
• Manage the visitor log system (digital and physical sign-in), issue visitor badges, and coordinate with facility team for access control.
• Maintain the immaculate appearance of the reception area, lobby lounge, and adjacent waiting zones in alignment with B.TECH’s corporate identity guidelines.

Switchboard & Communication Hub

Operate the main company switchboard (high-volume, multi-line system) to screen, announce, and direct calls to the appropriate departments (HR, Legal, Finance, Commercial, Retail Operations, and Executive Management).

Handle incoming/outgoing mail, courier deliveries, and internal memo distribution.

Coordinate with Executive Assistants and Office Managers to schedule meetings, conference room bookings, and arrange catering for internal/external events held at HQ.

Administrative & Clerical Support

• Provide comprehensive administrative support to the C-level and Senior Leadership Team.
• Manage office supply inventory, stationery procurement, and pantry restocking for the entrance floor.
• Assist in travel arrangements, accommodation bookings, and expense reconciliation for visiting delegations and international business partners.

Safety & Security Compliance

• Enforce visitor policies, emergency evacuation procedures, and coordinate with the Health & Safety team.
• Report any suspicious activity, maintenance issues, or facility irregularities to the Building Farcicality Manager.

Event & Hospitality Coordination

• Liaise with the internal communications team to prepare newsletters and visual displays.
• Oversee catering setups, beverage stations, and audio-visual equipment checks for auditorium presentations.
• Arrange floral decorations, seating layouts, and gift bag assembly for shareholder briefings.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, Communications, or a related field is preferred.
• Minimum 3–5 years in a corporate reception, concierge, or hotel residence, ideally within a retail, banking, or multinational corporate headquarters setting.
• Very presentable
• High level of communication skills
• High level of organizing skills Technical Skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with visitor management software or switchboard operating systems.
• Fluency in Arabic and English (spoken and written) is essential for interacting with diverse stakeholders, including government officials and international suppliers.

Benefits

Private Health Insurance

Performance Bonus

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B.TECH is a popular omnichannel retailer for consumer electronics and home appliances in Egypt, with over 152 stores nationwide. They offer unique financing options to make purchasing easier and more affordable for customers, including Mini-cash which allows customers to pay in affordable monthly installments. B.TECH also has a customer-centric ethos and offers personalized customer care for all customers, whether personal shoppers or large organizations. They have a digital wholesale platform called Deel Platform that serves small traders and traditional stores. B.TECH holds a solid portfolio of commercial brands, including their private label Ultra brand and well-known global brands. Additionally, they have an advertising network, B.TECH Ads MENA region, with over 1000 AI-driven digital screens in their stores across Egypt. Finally, B.TECH launched b_labs, a transformation and digitization arm, to spearhead tech innovation and achieve their goal of becoming the leading omnichannel platform for consumer electronics and appliances in Egypt.