About The Role

Job Location

Avani+ Khao Lak Resort

 At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.

With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

Ensuring that all guest requests are dealt with quickly and professionally, with none forgotten or ignored, and ensure the Guest Service Centre is kept informed of the progress of each request as appropriate.
Interacting professionally with all Guest Service Centre when working to solve a guests problem.
Liaising and coordinating with colleagues across department, when working to solve a guests problem.
Handling all VIP and Special Service requests.
Handling of Lost and found record and processes.

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