Founding Sales Development Representative

ABOUT FRONTDESK

Frontdesk builds AI workers for customer-facing businesses. We help SMBs and mid-market companies answer calls, qualify leads, follow up with customers, manage tickets, and automate customer operations across voice, SMS, chat, email, and CRM.

We are growing quickly and looking for a hungry Cold BDR who can help us build a repeatable outbound engine.

THE ROLE

You will be responsible for identifying, researching, and booking meetings with qualified prospects. This is a high-volume outbound role for someone who already has some BDR experience and wants to level up quickly in a fast-moving startup.

You should be comfortable cold emailing, calling, testing messaging, handling rejection, and working closely with sales leadership to figure out what works.

WHAT YOU’LL DO

• Prospect into SMB and lower mid-market accounts across target verticals
• Build lead lists using tools like Apollo, LinkedIn, and company websites
• Write and send personalized cold emails
• Make daily cold calls to decision-makers
• Book qualified meetings for Account Executives or founders
• Track activity, responses, and learnings in the CRM
• Test messaging across different industries and buyer personas
• Learn the product deeply enough to explain the value clearly
• Give feedback on what prospects are saying in the market

WHAT WE’RE LOOKING FOR

• 9+ months of BDR, SDR, or outbound sales experience
• Experience selling to SMBs is strongly preferred
• Strong written communication skills
• Comfortable making cold calls every day
• High ownership, high energy, and strong follow-through
• Competitive and resilient, without needing a lot of hand-holding
• Curious about AI, startups, and sales
• Organized enough to manage a high-volume outbound process
• Excited to work in person with a fast-growing team

NICE TO HAVE

• Experience selling SaaS, AI, telecom, CRM, customer support, or SMB software
• Experience using Apollo, HubSpot, Salesforce, Instantly, Smartlead, Clay, or similar tools
• Prior success booking meetings through cold email and cold calling
• Experience prospecting into industries like property management, healthcare-adjacent businesses, home services, retail, or local services

WHAT SUCCESS LOOKS LIKE

• In your first 30 days, you will learn the product, understand our target customers, shadow sales calls, and start booking meetings.
• By 60 days, you will be running your own outbound sequences, calling prospects daily, and consistently generating qualified meetings.
• By 90 days, you will be one of the core drivers of our outbound pipeline and helping us identify which verticals, messages, and campaigns are working best.

WHY JOIN

• In person in NYC (5 days a week) office required
• Join an early-stage startup growing quickly
• Work directly with founders and senior sales leaders
• Sell a product that is easy for SMBs to understand and care about
• Learn how to build outbound from the ground up
• Strong path to Account Executive for top performers
• Excited to work in person with a fast-growing team