About The Role

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job summary

The D365 Systems Analyst will act as a key liaison between business stakeholders and technical teams. The role is responsible for gathering business requirements, translating them into D365 Finance & Operations solutions, supporting system integrations, and ensuring the platform continues to meet evolving business needs.

Main duties and responsibilities

Business Analysis & Stakeholder Engagement

Partner with finance, operations, and IT teams to understand business processes and requirements
Document functional requirements, process flows, and business scenarios
Translate business needs into functional designs aligned with D365 best practices
Act as a trusted advisor on system capabilities and limitations

D365 Functional Ownership

Configure and support D365 F&O modules (e.g. Finance, Supply Chain, Projects)
Participate in system design workshops and solution reviews
Support system enhancements, change requests, and minor customizations
Ensure solutions align with governance, security, and compliance standards

Testing & Deployment

Create and execute UAT test scripts
Support business users during testing cycles
Validate solutions prior to deployment
Assist with release planning and post‑deployment support

Integration & Data

Support integrations between D365 and external systems
Assist with data migration, data validation, and master data governance
Support batch jobs, interfaces, and data management processes

Support & Continuous Improvement

Act as second‑ or third‑line support for D365‑related issues
Investigate and resolve functional defects
Identify opportunities for process optimization and automation
Contribute to system documentation and knowledge sharing

Core competencies and requirements

Bachelor’s degree (or equivalent) in business administration, information technology or computer science.
A Microsoft certification (e.g. D365 F&O Functional Consultant Associate/Expert) is an advantage
At least 5 years’ experience of Microsoft Dynamics 365 F&O.
At least 3-5 years’ experience within supply chain or manufacturing environments.
Proven experience as a D365 Systems Analyst or Functional Consultant
Strong functional knowledge of Dynamics 365 Finance & Operations
Experience producing functional design documents and business process maps
Understanding of core finance and/or supply chain processes
Experience supporting integrations and data imports/exports
Strong stakeholder management and communication skills
Experience working in an Agile or hybrid delivery environment
Knowledge of D365 Data Management Framework (DMF) and LCS
Exposure to Azure integrations (Logic Apps, Functions)
Microsoft D365 or Power Platform certifications
Experience in a regulated or enterprise environment
Basic understanding of X++ and system customizations

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