Solution Specialist Payments

Responsibilities

• Prospect and generate new business opportunities through phone outreach, networking, and referrals.
• Set appointments with merchants to present Shift4’s Payment Terminal and services.
• Close deals in a fast-paced sales cycle and sign new logos in the assigned territory.
• Assist existing clients with add-on services, including hardware, software, and professional solutions.
• Build strong relationships with merchants by actively listening to their needs and resolving outstanding issues.
• Clearly explain the value of Shift4’s solutions to clients (via laptop demonstrations or Payment Terminal).
• Qualify sales opportunities and identify cross-sell and up-sell opportunities.
• Understand merchant acquiring statements and position Shift4’s end-to-end service offering accordingly.
• Maintain accurate CRM records and pipeline management.
• Maintain regular communication with direct manager and adhere to company policies and procedures.
• Continuously develop knowledge of products, services, and industry trends.

Additional: Division of work in percentage (please note that this is subject to change depending on business)

• Lead generation & prospecting – 35%
• Sales conversion & client onboarding – 30%
• Account management & client support – 20%
• Administration & CRM reporting – 10%
• Training & industry knowledge development – 5%

Main KPI’s

• Lead generation and number of outreach activities.
• New logos signed and deals closed in assigned territory.
• Achievement of monthly/quarterly sales quotas.
• Client retention and satisfaction levels.
• Pipeline accuracy and CRM compliance.
• Professionalism and alignment with company standards.

Competencies

• Entrepreneurial and “hunter” mindset with strong drive for sales success.
• Ability to build trust and long-lasting client relationships.
• Resilient, proactive, and results-oriented approach.
• Strong organizational skills and ability to manage territory effectively.
• Professional demeanor and adherence to company values.

Skills

Proven door-to-door or outside sales experience.

Strong presentation, negotiation, and communication skills.

CRM proficiency and ability to manage sales pipeline.

Computer and smartphone literacy.

Valid driver’s license and ability to travel extensively within assigned territory.

Languages: Fluent English (mandatory). Native or proficient knowledge of the local language is required depending on the country of assignment (Italy, France, Spain, Germany, or Portugal). Knowledge of additional European languages beyond the local language is considered a plus.

Qualifications and education requirements

High school diploma or equivalent (minimum).

Experience in outside sales, preferably in payments, financial services, or technology solutions.

Demonstrated ability to meet and exceed sales quotas.

Willingness to prospect, cold-call, and close deals independently.

Ability to pass a background check.

Earnings: base salary + bonuses + car allowances.

Equal Opportunity

Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression