Design Technology Engineer - #2998

What We Offer

Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Mentor Program, Sustainability Program, and Wellness Program.

Position Description:We are looking for a Design Technology Engineer to join our team. We are looking for candidates who have a degree in engineering, computer aided drafting and design, geomatics, or a related field. Civil Engineering and/or Surveying experience is a plus. Candidates must have at least 10 years of experience providing technical support and have a strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem. We offer a flexible, hybrid schedule after 30 days of employment.

Typical responsibilities include

Technical Support & Troubleshooting

• Provide front-line support for Civil 3D, Revit, ACC, ArcGIS, Bentley, InfraWorks, Navisworks, and other ADT tools
• Manage licensing needs for Engineering software
• Troubleshoot complex software, hardware, and data interoperability issues (including Forma Docs/Build, Nasuni, ProjectWise, and cloud collaboration environments)
• Document, track, and resolve issues through internal support channels and vendor escalation when needed
• Collaborate with the Information Technology team on daily operational activities and project

Platform Administration & Optimization

• Manage and deploy user configurations, templates, and project standards for Civil 3D and Revit environments
• Lead the setup, versioning, standards, and data management of projects to include: Autodesk Forma, Nasuni, ProjectWise, etc.
• Lead the coordination of updates, patches, and testing of new software releases across project teams

Training & Enablement

• Support onboarding and mentoring of staff on ADT tools, best practices, and standards
• Develop quick-reference guides, knowledgebase articles, and workflow videos for internal use
• Participate in live or virtual training sessions with ADT Tech Leads and regional champions

Innovation & Continuous Improvement

• Collaborate with the ADT Practice Lead to identify recurring issues and propose process improvements
• Participate in pilot projects involving AI, reality capture, and digital twin workflows
• Contribute to internal standards development, automation scripts, and proof-of-concept testing
• Maintain a safe working environment

Education

• A.S. or B.S. degree in Engineering, Computer Aided Drafting and Design, Geomatics or related technical field is required
• Civil Engineering and/or Surveying experience a plus

Skills/Experience

• Strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem
• Excellent problem-solving, communication, and documentation skills
• Ability to travel 10% of the time
• Must be detail oriented
• Ability to speak and write professionally
• Design production assistance in an AEC environment a plus
• Familiarity with Autodesk Forma administration preferred
• Experience with LISP scripts, Dynamo, or Python automation preferred
• Knowledge of UAV/reality capture workflows, point clouds, or digital twin concepts preferred
• Prior involvement in CAD/BIM standards, quality control, or IT support roles preferred